At a Glance
- Tasks: Greet patients, manage enquiries, and ensure smooth practice operations.
- Company: Join Western Sydney Gastro, a leading specialist gastroenterology practice.
- Benefits: Flexible full-time or part-time roles with competitive pay and supportive environment.
- Other info: Work in a modern, fully digital practice with great team culture.
- Why this job: Be the first point of contact and make a difference in patient care.
- Qualifications: Must have at least one year of medical reception experience.
The predicted salary is between 47250 - 57750 $ per year.
Western Sydney Gastro is seeking two experienced, professional and friendly Medical Receptionists to join our busy specialist gastroenterology practice. We have two positions available:
- Part-Time/Casual: Approximately 2.5 days per week, 20+ hours per week, including one Saturday per month.
- Full-Time: 5 days per week, 40 hours per week.
As the first point of contact for our patients, you will play an important role in delivering excellent patient service and ensuring the smooth day-to-day running of the practice.
Important: A minimum of one year of medical reception experience in a medical practice is essential. This role is not suitable for students. Applications from students or candidates without the required experience will not be considered.
About Us
Western Sydney Gastro is an established specialist gastroenterology practice committed to providing high-quality, patient-centred care. We operate in a fully digital, paperless environment using modern medical software and pride ourselves on maintaining a supportive and professional team culture.
Key Responsibilities
- Greet patients and provide friendly, professional service.
- Answer telephone calls, manage enquiries and schedule appointments.
- Maintain accurate patient records and electronic correspondence.
- Process patient billing, payments and account enquiries.
- Coordinate theatre lists, procedure bookings and hospital admissions.
- Perform daily financial reconciliations.
- Liaise with hospitals, GPs and other healthcare providers.
- Provide administrative support to doctors and the Practice Manager.
- Maintain patient confidentiality and accurate documentation.
Essential Requirements
- Minimum one year of medical reception experience in a medical practice.
- Strong computer skills, including Microsoft Word, Excel and Outlook.
- Excellent communication and organisational skills.
- High attention to detail and accuracy.
- Professional, compassionate and approachable manner.
- Ability to multitask and work independently and within a team.
- Australian citizenship or permanent residency.
- Availability to work the hours required for the position.
Clinic to Cloud experience is highly regarded. Familiarity with other medical practice software, medical terminology and Medicare billing is also advantageous. No students, please. Only experienced medical receptionists meeting the essential criteria will be considered.
What We Offer
- Choice of full-time or part-time/casual employment.
- A supportive and professional working environment.
- Opportunity to develop your skills in specialist healthcare.
- Modern, fully digital practice systems.
- Attractive remuneration based on experience.
Medical Receptionist employer: Western Sydney Gastro
At Western Sydney Gastro, we pride ourselves on being an excellent employer by fostering a supportive and professional work environment that values patient-centred care. Our team enjoys the benefits of working in a modern, fully digital practice, with opportunities for skill development in specialist healthcare, whether in full-time or part-time roles. Join us in delivering exceptional service while enjoying attractive remuneration and a culture that prioritises teamwork and compassion.
