At a Glance
- Tasks: Join our team to support doctors and provide excellent patient care in a busy clinic.
- Company: Western Specialist Centre, a respected healthcare practice focused on women and children's health.
- Benefits: Part-time hours, supportive team culture, on-the-job training, and local work opportunities.
- Other info: Flexible shifts with opportunities for career growth in a compassionate environment.
- Why this job: Make a real difference in healthcare while developing valuable administration skills.
- Qualifications: Organised, friendly, and willing to learn; previous experience is a plus but not required.
The predicted salary is between 47250 - 57750 $ per year.
Western Specialist Centre is continuing to grow, and we are looking for a friendly, organized and motivated Administration Officer to join our supportive team. This is a great opportunity for someone who enjoys working with people, can stay calm in a busy environment, and is keen to build a career in healthcare administration. Previous medical reception experience is helpful, but not essential. Entry-level applicants are welcome, and training will be provided.
About Western Specialist Centre
Western Specialist Centre is a well-established, multidisciplinary specialist medical practice providing high-quality healthcare for women, children and families across Melbourne’s west and north. We have clinics in Werribee, St Albans and Craigieburn, with a team that includes Obstetricians, Gynecologists, Pediatricians, Allied Health professionals and other medical specialists. Our focus is on compassionate, professional and patient-centered care.
About the Role
This is a busy, hands-on administration role where you will be part of the front-line team supporting doctors, allied health clinicians, patients and families. You will need to be organized, reliable, professional and willing to learn. Your duties will include:
- Welcoming patients and families in a friendly and professional manner
- Managing appointments and specialist diaries
- Answering incoming calls and making outgoing calls
- Responding to email enquiries
- Typing correspondence
- Maintaining accurate patient records
- Processing billing, payments and Medicare rebates
- Supporting doctors and allied health clinicians with administrative tasks
- Providing excellent customer service in a caring healthcare environment
- Assisting with day-to-day clinic operations
About You
We are looking for someone who is:
- Highly organized and reliable
- Friendly, professional and well-presented
- A strong communicator
- Able to multitask in a busy environment
- Comfortable using computers and learning new systems
- Accurate with details and documentation
- A positive team player
- Calm under pressure
- Willing to learn, take initiative and grow with the team
Previous medical reception or healthcare administration experience will be viewed favorably, but it is not essential. On-the-job training will be provided for the right person.
Position Details
- Part-time position available
- Approximately 6–8 days per fortnight
- 8-hour shifts
- Extra shifts may be available depending on business needs
- Must be flexible to work between 8:00 am and 7:00 pm, Monday to Friday
- Mainly based at Craigieburn / St Albans clinic with occasional Werribee
- Must be willing to provide occasional cover at other WSC locations if required
- Must be available to work Saturdays on a rotating basis, approximately one Saturday every 8–12 weeks
- On-site role only
- Training may be provided across WSC clinic locations
Pay Rate
Starting salary will depend on skills, experience and suitability for the role.
Why Join Western Specialist Centre?
At Western Specialist Centre, you will be joining a warm, hardworking and supportive team that is passionate about helping women, children and families. We offer:
- A growing and respected healthcare workplace
- Supportive team culture
- On-the-job training
- Opportunity to develop medical administration skills
- Local work across Melbourne’s west and north
- A meaningful role supporting patient care
- A family-friendly and community-focused practice environment
Administration Officer employer: Western Specialist Centre
Western Specialist Centre is an exceptional employer that prioritises a supportive and friendly work culture, making it an ideal place for entry-level applicants to kickstart their careers in healthcare administration. With on-the-job training provided, employees have the opportunity to develop valuable skills while working locally in a respected practice dedicated to compassionate patient care. Join our multi-award-winning team and enjoy a meaningful role that contributes to the wellbeing of women, children, and families in the community.
