Western Power is seeking a Service Delivery Manager to lead ICT service delivery across the business, ensuring services meet agreed SLAs, drive customer value, and align with strategic IT plans.
You will cultivate strong relationships with internal teams and external partners, oversee ITIL processes, coordinate incidents and major outages, and champion continuous improvement to enhance reliability, performance and cost efficiency for the network serving Western Australia.
ICT Service Delivery Manager — ITIL & Incident Lead employer: Western Power
Western Power is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth. Located in Jandakot, WA, the company offers flexible working arrangements and a commitment to employee development, ensuring that you can thrive in your role as a People Capability Coordinator while contributing to meaningful projects that impact the community.
