At a Glance
- Tasks: Provide expert nursing assessments and care coordination via phone and telehealth.
- Company: Join Western Health, a leading healthcare provider in Melbourne's diverse West.
- Benefits: Enjoy competitive salaries, flexible work options, and ongoing learning opportunities.
- Other info: Be part of an inclusive culture that values continuous improvement and innovation.
- Why this job: Make a real impact on community health while working in a collaborative team.
- Qualifications: Must be a registered nurse with strong clinical skills and experience in triage.
The predicted salary is between 56700 - 69300 $ per year.
An exciting opportunity exists for an experienced and motivated Registered Nurse to join the Western Health at Home Connect team as an Intake and Triage Nurse. In this senior clinical role, you will be the first point of contact for consumers, families and healthcare providers, delivering expert clinical triage, nursing assessments, care coordination and support via telephone and telehealth.
You will work collaboratively with a multidisciplinary team to ensure consumers receive the right care at the right time, helping to prevent avoidable hospital admissions and supporting patients to remain safely at home. This role also supports a range of innovative services including Residential In-Reach, Community Nursing, Remote Patient Monitoring, Hospital in the Home, GEM at Home and Rehab at Home.
Key Responsibilities:
- Provide clinical intake, triage, assessment and care coordination for consumers accessing Western Health at Home services.
- Deliver expert nursing advice and support to consumers, families and healthcare professionals via telephone and telehealth.
- Coordinate referrals and prioritise clinical activity to ensure timely access to care and positive consumer outcomes.
- Work collaboratively within a multidisciplinary team to develop and implement patient-centred care plans.
- Contribute to quality improvement, education, evidence-based practice and service development initiatives.
About You:
- Current registration as a Registered Nurse with AHPRA.
- Demonstrated experience in a senior clinical nursing role with strong assessment and decision-making skills.
- Experience working independently and as part of a multidisciplinary team.
- Exceptional communication, organisation and time management skills.
- Experience in clinical triage, telephone-based nursing care or community health services will be highly regarded.
About Western Health:
Western Health is the leading healthcare provider in Melbourne's West - one of Australia's fastest-growing and most culturally and socioeconomically diverse regions. More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings.
We are committed to driving innovation and sustainability that improves health outcomes for our community. We foster a collaborative and inclusive culture where you can make a meaningful impact.
Why join us?
- Competitive salaries, flexible work options, and wellbeing programs.
- Scholarships and grants to support ongoing learning.
- Access personalised pathways through the Western Health Learning Academy.
- Opportunities for postgraduate study, clinical education, and mentorship.
- Make a difference through compassionate care in a diverse, inclusive workforce.
Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Intake & Triage Nurse in Melbourne employer: Western Health
Western Health is an exceptional employer located in Melbourne's West, offering a dynamic and inclusive work environment where you can truly make a difference in the community. With competitive salaries, flexible work options, and a strong commitment to employee growth through diverse education programs, you will thrive in a culture that values collaboration and innovation. Join a dedicated team of over 13,000 professionals focused on delivering high-quality healthcare services while enjoying opportunities for personal and professional development.
