At a Glance
- Tasks: Provide vital support to individuals at risk of suicide and collaborate with community agencies.
- Company: Join Western Health, a leading healthcare provider in Melbourne's diverse West.
- Benefits: Enjoy competitive salaries, flexible work options, and wellbeing programs.
- Other info: Be part of a collaborative team focused on continuous improvement and community impact.
- Why this job: Make a real difference in people's lives through compassionate care and support.
- Qualifications: Experience in crisis intervention and working with diverse communities is essential.
The predicted salary is between 56700 - 69300 $ per year.
Location: Melbourne - CBD and Inner Metro suburbs
Employment Type: Full-Time (with monthly Accrued Day Off), Ongoing
Salary: Mental Health Class 2 Welfare Worker + Superannuation + Salary Packaging
About the role:
Join the Melton Mental Health and Wellbeing HOPE Team! We are looking for passionate Psychosocial Support Workers to be a part of our team dedicated to providing brief therapeutic interventions for individuals at risk of suicide. The HOPE team is characterised by a strong commitment to our consumers, their families/carers, and our service provision partners, ensuring the highest standards of care. HOPE will support clients for a period of 12 weeks, offering assertive and coordinated care post-discharge. Support will include both outreach and clinic-based therapeutic interventions aimed at reducing the risk of re-attempts and deaths by suicide.
Key responsibilities:
- Provide direct support to consumers, carers, and families.
- Collaborate with other community agencies to ensure comprehensive care.
- Work as part of a multidisciplinary team to deliver a positive and safe experience for at-risk consumers.
- Communicate effectively with consumers, carers, and families to support recovery.
About you:
- A solid understanding of crisis intervention and management, with the ability to escalate concerns when necessary.
- Strong skills in engaging with key welfare, health, and other support agencies, working collaboratively to improve consumer outcomes and recovery.
- Experience working with culturally and linguistically diverse communities.
- A current Victorian Driver's Licence, with the ongoing ability to use this for transport.
Western Health is the leading healthcare provider in Melbourne's West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions. More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care. We are committed to driving innovation and sustainability that improves health outcomes for our community.
Why join us?
Compensation and Benefits:
- Competitive salaries, flexible work options, and wellbeing programs.
- Scholarships and grants to support ongoing learning.
Learning and Development:
- Access personalised pathways through the Western Health Learning Academy.
- Opportunities for postgraduate study, clinical education, and mentorship.
Community Impact and Inclusion:
- Make a difference through compassionate care in a diverse, inclusive workforce.
- Contribute to community wellbeing initiatives and healthcare research.
Organisational Culture and Environment:
- Work in a collaborative, innovative team focused on continuous improvement and excellence.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 12 November 2026.
Enquiries: For further information about this role, contact Cassie Low on (03) 9732 1600 or Cassie.Low@wh.org.au.
Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health is committed to the psychosocial safety of all applicants and employees. Western Health does not accept unsolicited resumes/applications from recruitment agencies.
Psychosocial Support Worker – Melton in Melbourne employer: Western Health Australia
Western Health Australia offers a supportive work environment with opportunities for professional growth, particularly in paediatric care through its Hospital in the Home program. Employees benefit from competitive salaries, salary packaging, and a focus on enhancing employee experience through innovative HR initiatives. The organization is committed to providing high-quality healthcare services while fostering a culture of collaboration and continuous improvement.
