At a Glance
- Tasks: Provide expert nursing triage and care coordination via phone and telehealth.
- Company: Join Western Health, a leading healthcare provider in Melbourne's diverse community.
- Benefits: Enjoy competitive pay, flexible work options, and ongoing learning opportunities.
- Other info: Collaborative environment with excellent career growth and community impact.
- Why this job: Make a real difference in people's lives through compassionate care and support.
- Qualifications: Must be a registered nurse with strong clinical assessment skills.
The predicted salary is between 66150 - 80850 $ per year.
An exciting opportunity exists for an experienced and motivated Registered Nurse to join the Western Health at Home Connect team as an Intake and Triage Nurse. In this senior clinical role, you will be the first point of contact for consumers, families and healthcare providers, delivering expert clinical triage, nursing assessments, care coordination and support via telephone and telehealth.
- Provide clinical intake, triage, assessment and care coordination for consumers accessing Western Health at Home services.
- Deliver expert nursing advice and support to consumers, families and healthcare professionals via telephone and telehealth.
- Coordinate referrals and prioritise clinical activity to ensure timely access to care and positive consumer outcomes.
- Work collaboratively within a multidisciplinary team to develop and implement patient-centred care plans.
- Contribute to quality improvement, education, evidence-based practice and service development initiatives.
About You:
- Current registration as a Registered Nurse with AHPRA.
- Demonstrated experience in a senior clinical nursing role with strong assessment and decision-making skills.
- Experience working independently and as part of a multidisciplinary team.
- Exceptional communication, organisation and time management skills.
- Experience in clinical triage, telephone-based nursing care or community health services will be highly regarded.
Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions. More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.
We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.
We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.
Why join us?
- Competitive salaries, flexible work options, and wellbeing programs.
- Scholarships and grants to support ongoing learning.
- Access personalised pathways through the Western Health Learning Academy.
- Opportunities for postgraduate study, clinical education, and mentorship.
- Make a difference through compassionate care in a diverse, inclusive workforce.
- Contribute to community wellbeing initiatives and healthcare research.
- Work in a collaborative, innovative team focused on continuous improvement and excellence.
Applications close Sunday 8 November 2026 at 11.59pm.
Intake & Triage Nurse in Melbourne employer: Western Health Australia
Western Health Australia offers a supportive work environment with opportunities for professional growth, particularly in paediatric care through its Hospital in the Home program. Employees benefit from competitive salaries, salary packaging, and a focus on enhancing employee experience through innovative HR initiatives. The organization is committed to providing high-quality healthcare services while fostering a culture of collaboration and continuous improvement.
