At a Glance
- Tasks: Greet customers, manage appointments, and provide top-notch service in a fast-paced environment.
- Company: Join a family-owned automotive body repair business with a strong community focus.
- Benefits: Gain valuable experience, develop customer service skills, and work in a supportive team.
- Other info: Confidential applications and opportunities for career advancement await you!
- Why this job: Perfect for those who love helping others and want to grow in a dynamic role.
- Qualifications: High school diploma and a positive attitude; experience in customer service is a plus.
The predicted salary is between 29700 - 36300 $ per year.
Northern General Bodyworks is seeking a skilled administrative professional to join our team.
The ideal candidate is organized, able to multi-task and knows how to provide top-notch customer service.
The confidence to take on challenges and grow in this role is the key to success.
The Company
Northern General Bodyworks is a family owned, automotive body repair business.
We are your one-stop accident repair experts, and we offer repairs through all major insurance companies in Australia.
Greet and assist customers through in-person, phone, and email conversations.
Gather customer information, provide updates, and collect payment while providing top-notch customer service.
Answer telephone calls and assist callers as needed. Take messages and follow-up as promised.
Schedule appointments for customer vehicles.
Generate and close repair orders.
Invoice repair orders from BS/Insurance estimates.
Contact and follow-up with insurance companies regarding payment status.
Order parts, office supplies and shop supplies.
Deliver vehicle to customer or other Shearer locations when needed.
Assist Manager and Body Shop Staff as needed.
Other duties as assigned.
Education and Requirements
High School Diploma or equivalent.
6 to 12 months related experience and/or training or equivalent combination of education and experience.
Solid work history that demonstrates reliability.
Maintain positive attitude and strong work ethic.
Has a strong personality and adapt to work in fast paced environment.
Ability to use PCs, printers, and related equipment.
Body shop experience preferred but not required.
All applications will remain confidential.
Receptionist in Melbourne employer: Western General Bodyworks
At Northern General Bodyworks, we pride ourselves on being a family-owned business that values its employees and fosters a supportive work environment. As a Receptionist, you'll enjoy a dynamic role where your contributions are recognised, and you have the opportunity to grow alongside our dedicated team of automotive experts. With a focus on customer service excellence and a commitment to employee development, we offer a unique workplace culture that prioritises both professional and personal growth in the heart of the automotive industry.
