At a Glance
- Tasks: Lead daytime transport operations, ensuring driver safety and service reliability.
- Company: Join a family-owned transport business with a modern fleet and strong community values.
- Benefits: Enjoy a permanent full-time role with competitive pay, mobile phone, laptop, and uniforms.
- Other info: Dynamic work environment with opportunities for growth and direct support from management.
- Why this job: Make a real impact in logistics while working closely with drivers and management.
- Qualifications: Experience in transport or logistics, with strong communication and problem-solving skills.
The predicted salary is between 63322 - 77394 $ per year.
- Permanent Full-Time Role
- Monday to Friday | 6:00am – 4:00pm
Western Freight Management (WFM) is seeking an experienced AM Operations Supervisor to lead and support our daytime transport operations.
This is a critical role focused on ensuring driver safety, service reliability, operational efficiency, and seamless coordination across our linehaul network.
Reporting directly to the National Operations Manager, you will take ownership of daily operational activities while maintaining strong communication with drivers, customers, compliance, workshop teams, and depot management.
- AM Operations Manager
- Permanent Full-Time Role
- Monday to Friday | 6:00am – 4:00pm
Western Freight Management (WFM) is seeking an experienced AM Operations Supervisor to lead and support our daytime transport operations.
This is a critical role focused on ensuring driver safety, service reliability, operational efficiency, and seamless coordination across our linehaul network.
Reporting directly to the National Operations Manager, you will take ownership of daily operational activities while maintaining strong communication with drivers, customers, compliance, workshop teams, and depot management.
About Us
WFM is a family-owned transport business with depots located in Eastern Creek, Orange and Parkes (NSW), Tullamarine (VIC), and Bundamba (QLD).
We provide linehaul services to a range of blue-chip clients and operate a modern fleet of over 150 trucks and trailers.
Key Responsibilities
Daily operational duties include
- Monitoring drivers via tracking systems to ensure schedules and linehaul commitments are met.
- Managing driver fatigue using Guardian systems and pre-arranged wake-up calls where required.
- Providing regular email communication to customers regarding linehaul ETA updates and service issues.
- Monitoring and reporting over-speed events.
- Managing and coordinating vehicle breakdowns, including recovery strategies to minimise customer impact.
- Issuing verbal warnings, warning letters, and Non-Conformance Reports (NCRs) in coordination with the Compliance Department and National Operations Manager.
- Coordinating and facilitating driver training as required under NCR outcomes.
- Coordinating vehicle movements, including delivering and collecting vehicles from repairers as required.
- Assisting with driver transport arrangements where required.
- Completing daily operational reporting and maintaining accurate records.
- Conducting structured handovers with PM and night operations teams to ensure continuity across shifts.
- Working closely with the Workshop Manager to ensure vehicles are rotated appropriately for maintenance and repairs.
- Liaising with managers across all depots to support daily operational requirements.
- Identifying and resolving operational issues to minimise delays and maintain service standards.
- Supporting driver performance, safety, compliance, and accountability across the fleet.
- Performing other duties as required to support safe and efficient transport operations.
- What We’re Looking For
- Experience in transport, logistics, or fleet operations, with supervisory experience preferred.
- HC or MC licence highly regarded.
- Strong knowledge of heavy vehicle and linehaul operations.
- Mechanically minded, with practical problem-solving ability.
- Computer literate, with confidence using Outlook, Excel, and internal systems.
- Strong communication skills and the ability to deal professionally with drivers, customers, and management.
- Ability to work independently, prioritise competing demands, and make sound operational decisions.
- Strong organisational skills and the ability to manage a fast-paced daytime operation.
What We Offer
Permanent full-time position, Monday to Friday.
Daytime operating hours: 6:00am–4:00pm.
Mobile phone.
Laptop.
Uniforms.
Dedicated office space.
- Direct reporting line to the National Operations Manager.
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AM Operations Manager in Sydney employer: Western Freight Management
Western Freight Management (WFM) is an exceptional employer that prioritises a supportive and family-oriented work culture, making it an ideal place for those seeking a fulfilling career in transport logistics. With a focus on employee growth, WFM offers comprehensive training opportunities and the chance to work closely with experienced professionals in a modern fleet environment. Located in Eastern Creek, this role not only provides competitive benefits such as a mobile phone, laptop, and dedicated office space but also fosters a strong sense of community among its team members, ensuring that every night shift is both productive and rewarding.
Contact Details:
Western Freight Management Recruitment Team
