Network Operator's Assistant

Network Operator's Assistant

Full-Time On-site
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About the role

Operating from within the Utilities Department, this role will assist the Utilities Senior Network Operator to provide a range of services that support the provision of safe water, wastewater and gas services across the Western Downs. This includes meeting statutory requirements for performance, safety and environmental management and ensuring customer service standards are achieved to a high standard. This role requires skills and knowledge necessary to monitor, operate and maintain water, wastewater and gas network operations.

Key responsibilities

  • Monitor and operate network systems, pump stations and water distribution systems

  • Knowledge of water and wastewater networks with experience in labouring and using plant and equipment

  • Servicing, lubricating, cleaning, and refuelling small plant and performing minor adjustments and repairs

  • Assist the Utilities Senior Network Operator to provide services that support safe water, wastewater and gas services

  • Meet statutory requirements for performance, safety and environmental management

  • Ensure customer service standards are achieved to a high standard

About you

  • Proven/Demonstrated experience in monitoring and operating network systems, pump stations and water distribution systems

  • Knowledge of water and wastewater networks with experience in labouring and using plant and equipment

  • Proven initiative, a good work ethic and demonstrated problem-solving skills to address issues

  • Effective interpersonal, communication (written and verbal) and teamwork skills including the ability to follow directions and standard operating procedures and work autonomously

  • Servicing, lubricating, cleaning, and refuelling small plant and performing minor adjustments and repairs

  • Familiarity with modern technology and proficient in using smart devices to enter data for reporting

  • Encouraging and supportive of organisational change

Benefits

  • Work/life balance with flexible work arrangements and wellness programs

  • Superannuation contribution of twelve (12) per cent in addition to annual salary

  • Growth opportunities including skill development, mentorship, and career advancement

  • Access to Corporate Health Plan

  • Health & Wellbeing program and Mental Health Support

  • Access to free Employee Assistance Program & confidential counselling

  • Salary Packaging Available

  • Allowances such as Locality Allowance may be applicable

  • 17.5% leave loading on top of base rate of pay while on Annual Leave

  • Uniforms and Personal Protective Equipment (PPE) provided

  • Relocation assistance of up to $5,000 may be provided if relocating to the Western Downs Region

About us

Western Downs Regional Council has been awarded the Large Employer of the Year award at the Darling Downs South West Region Queensland Training Awards for 2019, 2021, 2022, 2023 and 2024. We are an innovative and dynamic company that provides staff with a work life balance and opportunities for growth with state of the art mentoring from professionals within our team.

Applications close at Midnight AEST on Tuesday 24 November 2026

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Network Operator's Assistant employer: Western Downs Regional Council

Western Downs Regional Council offers a supportive and dynamic work environment for Diesel Fitters in Miles, QLD, where you can make a tangible impact on the community by maintaining essential machinery. With a strong focus on employee development, you will have opportunities to supervise apprentices and enhance your skills through hands-on experience in both workshop and field settings. The council promotes a collaborative culture that values innovation and continuous improvement, making it an excellent place for those seeking meaningful and rewarding employment.

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Contact Details:

Western Downs Regional Council Recruitment Team