ICT Support Tech II β€” Endpoint & Service Desk in Truganina

ICT Support Tech II β€” Endpoint & Service Desk in Truganina

Truganina Full-Time 45000 - 55000 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide advanced technical support and improve ICT services for students and staff.
  • Company: Westbourne Grammar School, a supportive and growing educational environment.
  • Benefits: Opportunity to enhance your skills while making a difference in education.
  • Other info: Work across multiple campuses with opportunities for professional growth.
  • Why this job: Join a dynamic team and help shape technology experiences for future generations.
  • Qualifications: Experience in ICT support and a passion for technology.

The predicted salary is between 45000 - 55000 $ per year.

Westbourne Grammar School is seeking an experienced ICT Support Technician (Level 2) to provide advanced technical support across our Truganina and growing Lovely Banks campuses.

The role focuses on complex user and endpoint support, escalation handling, modern device management and continuous improvement of ICT services.

You will work closely with the ICT team to resolve incidents, improve staff and student technology experiences, and contribute to reliable ICT services across the school.

ICT Support Tech II β€” Endpoint & Service Desk in Truganina employer: Westbourne Grammar School

Westbourne Grammar School is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for ICT Helpdesk Technicians to thrive. With a strong focus on professional development, employees are encouraged to grow their skills while contributing to a vibrant school community. Located in a dynamic educational environment, staff enjoy the unique advantage of working closely with both students and educators, fostering meaningful connections and impactful experiences.

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Contact Details:

Westbourne Grammar School Recruitment Team

We think you need these skills to ace ICT Support Tech II β€” Endpoint & Service Desk in Truganina

Advanced Technical Support
User Support
Endpoint Management
Incident Resolution
Escalation Handling
Modern Device Management
Continuous Improvement