West Wimmera Shire Council in Victoria seeks an experienced Customer Service Manager to provide short-term leadership and oversee frontline service delivery across Kaniva and Edenhope. You will lead a multi-skilled team, drive service standards, and push continuous improvement to enhance the community's experience with Council.
The role emphasises coaching, performance management, and stakeholder engagement within multi-channel environments during a transition period; interviews may commence as
Customer Service Manager — Lead Frontline Excellence employer: West Wimmera Shire Council
West Wimmera Shire Council offers a supportive work environment that emphasizes leadership development and continuous improvement. Employees have the opportunity to lead multi-skilled teams and drive service excellence, contributing to the community's experience. The council values strong communication skills and provides a platform for professional growth in customer service management.
Contact Details:
West Wimmera Shire Council Recruitment Team
