At a Glance
- Tasks: Lead and support a team of Support Workers to deliver high-quality care.
- Company: Join a dedicated team in the Victorian Public Health Sector.
- Benefits: Competitive pay, professional development, and a supportive work environment.
- Other info: Full-time role with opportunities for growth and training.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in aged care or disability, with strong communication skills.
We are seeking a SUPPORT WORKER SUPERVISOR to work in a full time
(80 hours/fortnight) capacity based at Nhill.
RENUMERATION
- Victorian Public Health Sector Health and Allied Services Managers &Administrative Workers (Victorian Public Sector) (Single Interest Enterprise Employers) Enterprise Agreement 2025-2027.
- HS5 - Grade 5 Level 1 -$46.4282 per hour/ $1,857.13 per week as per award.
- 29th October, 2026
ABOUT THE ROLE
- The Support Worker Supervisor is responsible for the overall coordination and management of Support Workers across all sites, including day-to-day operational oversight.
They serve as the primary point of contact for Support Workers, providing guidance, support, and assistance with enquiries as they arise.
- The Support Worker Supervisor plays a key role in maintaining high-quality service delivery by ensuring care standards are met, supporting workforce development, and coordinating training and competency requirements to enable staff to deliver safe, effective, and person-centred services to clients
KEY SELECTION CRITERIA
Essential
- Effective communication and organisational skills.
- Relevant qualification (Management, Cert III or higher in Aged Care/ Disability field) and/or experience in Community Health.
- Ability to communicate effectively with internal and external stakeholders (i. e. clients and families, community members, or other staff, management and external providers).
- Knowledge and understanding of the Aged Care Standards.
Desirable
- Qualification (Certificate or above) in (pertinent to the position) or equivalent field.
- Previous experience working in supervising staff.
- Previous experience in a rural setting
PRE-REQUISITES
- NDIS Worker Screening Clearance.
- Working with Children Check.
- Fully vaccinated (including influenza) as per current Department of Health Directives.
- Australian Driver’s License
KEY RESPONSBILITIES
- Provide leadership, supervision, and operational oversight to Support Workers across all sites, and Social Support Assistants as required, ensuring the delivery of safe, high-quality, person-centred services.
- Monitor compliance with mandatory training and education requirements, proactively following up with Support Worker and Social Support staff to ensure competencies remain current.
- Support recruitment activities, including candidate selection, onboarding, orientation, and integration of new employees into the service.
- Act as the primary point of contact for Support Workers, providing guidance, problem-solving support, and timely responses to operational enquiries and issues.
- Coordinate the procurement and management of equipment, consumables, and supplies, ensuring resources are available, maintained, and used safely in accordance with organisational policies and procedures.
- Promote service quality, workforce capability, and continuous improvement through regular communication, mentoring, and support of Support Worker staff.
- Assist in identifying training and development needs and facilitate opportunities to enhance staff knowledge, skills, and compliance with organisational and regulatory requirements.
- Support the implementation of workplace health and safety practices, ensuring safe work environments and adherence to relevant policies, procedures, and legislative requirements.
- APPLICATIONS CLOSE 13 NOVEMBER 2026
- #J-18808-Ljbffr
Support Worker Supervisor in Nhill employer: West Wimmera Health Service
West Wimmera Health Service is an exceptional employer that prioritises the professional development of its staff, offering a supportive work culture where education and training are at the forefront. With flexible full-time and part-time positions available, employees benefit from a collaborative environment that fosters growth and enhances patient care in a rural setting. Join us to make a meaningful impact while enjoying the unique advantages of working in a community-focused health service.
Contact Details:
West Wimmera Health Service Recruitment Team
We think you need these skills to ace Support Worker Supervisor in Nhill
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Flexibility
Compassion
