At a Glance
- Tasks: Provide top-notch IT support and help implement exciting new technologies.
- Company: Join a leading international manufacturing group with a strong presence in Australia and beyond.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Great chance to develop your skills in a supportive and innovative workplace.
- Why this job: Be part of a growing team and make a real impact on technology solutions.
- Qualifications: IT qualification or in progress, 2-5 years experience, and familiarity with Microsoft technologies.
The predicted salary is between 62100 - 75900 $ per year.
Your New Employer
An international manufacturing group that is a true market leader.
This business has operations throughout Australia, Asia and the Northern Hemisphere.
The Australian business is growing through an exciting phase of growth that will see it bolster it’s IT function and prepares for sustained success.
Your New Role
The IT Support Engineer is a newly created role that will work closely with a System Administrator as well as the Head of Technology, and will participate in the delivery of new technologies and products, whilst providing IT support and a high level of service to a user community of 200 people..
This role will see you work across end-user devices, infrastructure and software applications, ensuring reliability and performance.
The key tasks aligned to this role include
- Respond to all IT support requests, resolving level 1-2 issues independently.
- Logging tickets using Jira
- Install, configure, and maintain desktop computers, laptops, printers, mobile devices, and related peripherals.
- Support end-user applications (Microsoft 365, Teams, Outlook, VPN, business apps).
- Troubleshoot both wired and wireless connectivity issues.
- Assess the complexity of each issue and elevate as required.
- Maintain asset registers for the IT environment.
- Ensure endpoint compliance with security policies (antivirus, updates, encryption).
- Play an active role in IT projects such as new hardware roll outs, implementations, location changes etc
About You
- Holding a formal IT qualification or working towards completion.
- Come to this position with between 2 and 5 years of experience in the IT industry.
- You hold or are studying towards industry certifications such as ITIL foundation, Comp TIA A+
- You bring ‘hands on’ experience working within Microsoft environment, where you supported Windows Servers, Active Directory, Azure, Azure virtual desktop, SQL Server, Sharepoint & O365.
- You have a stable work history where you have honed your skills with the Microsoft technologies as well as ERP and CRM systems.
- You are a proactive communicator who shows initiative in the way you perform your role
We ask that all applicants are Australian / New Zealand citizens or be Australian PR Holders
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IT Support Engineer in Campbelltown employer: West Recruitment
Join a reputable and growing business in Kempsey's heavy equipment sector, where you will be part of a close-knit team that values hands-on leadership and mechanical expertise. The company fosters a supportive work culture with opportunities for professional growth, ensuring that your contributions directly enhance workshop operations and profitability. Enjoy a permanent, full-time role with a Monday to Friday roster, allowing for a balanced work-life experience while making a meaningful impact in the industry.
