Veterinary Receptionist

Veterinary Receptionist

Full-Time On-site
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West Queanbeyan Veterinary Hospital – Queanbeyan NSW


Are you looking for a role where you can make a real difference—both to pets and the people who love them? Do you enjoy helping people and want to play a pivotal role in ensuring a smooth and welcoming experience for clients and their furry companions? Or perhaps you're an experienced receptionist looking for a purposeful and rewarding career in a compassionate and supportive environment.


At West Queanbeyan Veterinary Hospital, we're looking for a warm, professional, and motivated receptionist to join our dedicated team. As the first point of contact, you will play a vital role in providing exceptional client service while ensuring the seamless coordination of patient visits. We would love to hear from you if you thrive in a friendly, fast-paced environment and love meeting new people and their pets.


Who We Are


An established, six-vet small animal practice with a strong reputation for excellence in patient care.


A team dedicated to helping people achieve the best outcomes for their pets.


A practice that values a happy, friendly, and safe work environment with a culture built on fairness, respect, and inclusion.


A workplace led by a supportive and generous employer who fosters professional integrity, clinical excellence, and continuous development for all team members.


What We Offer



  • A dynamic and engaging role in a busy clinic with a varied and interesting caseload.

  • A structured and supportive environment that promotes learning and growth within a collaborative and approachable team.

  • A permanent part-time position with above-award wages.

  • No prior veterinary reception experience required—we provide comprehensive training to set you up for success!

  • Daily clinic rounds and regular team meetings to support professional development and teamwork.

  • Ongoing customer service, client care, and leadership development training through our in-house programs.

  • Access to self-development, leadership, and mental health support through the Lincoln Institute.

  • A stable and predictable roster—19-hour workweek across two days, with a consistent day off each week. Potential for additional shifts and one or two weekend shifts per month, paid at full penalty rates. There are no split shifts and a 6:30 PM finish (the clinic closes at 6 PM).


What We’re Looking For



  • A warm, approachable individual who enjoys client interaction.

  • Someone who thrives in a fast-paced environment and can multitask efficiently.

  • A team player with a professional and adaptable attitude.

  • Strong communication skills and a 'can-do' mindset.

  • Someone who values honesty, integrity, and respect in the workplace.

  • A willingness to learn, grow, and contribute positively to the team.


Previous reception or customer service experience is a bonus but not essential—we are happy to train the right person!

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Veterinary Receptionist employer: West Queanbeyan Veterinary Hospital

West Queanbeyan Veterinary Hospital offers a supportive and compassionate work environment, with comprehensive training provided for new staff. The practice promotes professional development and provides a stable roster with competitive pay, including penalty rates for weekend shifts. Employees can expect to be part of a dedicated team that values high-quality care for pets and exceptional service for clients.

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Contact Details:

West Queanbeyan Veterinary Hospital Recruitment Team