At a Glance
- Tasks: Provide exceptional client service and coordinate patient visits in a busy veterinary clinic.
- Company: West Queanbeyan Veterinary Hospital, known for excellence in pet care.
- Benefits: Above-award wages, flexible hours, and comprehensive training provided.
- Other info: Stable roster with opportunities for professional development and teamwork.
- Why this job: Make a real difference to pets and their owners in a supportive environment.
- Qualifications: Warm personality, strong communication skills, and a willingness to learn.
West Queanbeyan Veterinary Hospital – Queanbeyan NSW
Are you looking for a role where you can make a real difference—both to pets and the people who love them?
Do you enjoy helping people and want to play a pivotal role in ensuring a smooth and welcoming experience for clients and their furry companions?
Or perhaps you're an experienced receptionist looking for a purposeful and rewarding career in a compassionate and supportive environment.
At West Queanbeyan Veterinary Hospital, we're looking for a warm, professional, and motivated receptionist to join our dedicated team.
As the first point of contact, you will play a vital role in providing exceptional client service while ensuring the seamless coordination of patient visits.
We would love to hear from you if you thrive in a friendly, fast-paced environment and love meeting new people and their pets.
Who We Are
An established, six-vet small animal practice with a strong reputation for excellence in patient care.
A team dedicated to helping people achieve the best outcomes for their pets.
A practice that values a happy, friendly, and safe work environment with a culture built on fairness, respect, and inclusion.
A workplace led by a supportive and generous employer who fosters professional integrity, clinical excellence, and continuous development for all team members.
What We Offer
- A dynamic and engaging role in a busy clinic with a varied and interesting caseload.
- A structured and supportive environment that promotes learning and growth within a collaborative and approachable team.
- A permanent part-time position with above-award wages.
- No prior veterinary reception experience required—we provide comprehensive training to set you up for success!
- Daily clinic rounds and regular team meetings to support professional development and teamwork.
- Ongoing customer service, client care, and leadership development training through our in-house programs.
- Access to self-development, leadership, and mental health support through the Lincoln Institute.
- A stable and predictable roster—19-hour workweek across two days, with a consistent day off each week.
Potential for additional shifts and one or two weekend shifts per month, paid at full penalty rates.
There are no split shifts and a 6:30 PM finish (the clinic closes at 6 PM).
What We're Looking For
- A warm, approachable individual who enjoys client interaction.
- Someone who thrives in a fast-paced environment and can multitask efficiently.
- A team player with a professional and adaptable attitude.
- Strong communication skills and a 'can-do' mindset.
- Someone who values honesty, integrity, and respect in the workplace.
- A willingness to learn, grow, and contribute positively to the team.
Previous reception or customer service experience is a bonus but not essential—we are happy to train the right person!
Veterinary Receptionist in Queanbeyan employer: West Queanbeyan Veterinary Hospital
West Queanbeyan Veterinary Hospital offers a supportive and compassionate work environment, with comprehensive training provided for new staff. The practice promotes professional development and provides a stable roster with competitive pay, including penalty rates for weekend shifts. Employees can expect to be part of a dedicated team that values high-quality care for pets and exceptional service for clients.
Contact Details:
West Queanbeyan Veterinary Hospital Recruitment Team
