Novotel Sydney West HQ is seeking an Assistant Manager to join the Reservations team. You will support day-to-day operations, ensure efficient reservation processes, and help optimize room inventory to maximise hotel revenue.
Reporting to the Reservations and Revenue Manager, you will coach Reservations Agents, handle escalations, and work under pressure with meticulous attention to detail while driving guest satisfaction and upselling opportunities.
Reservations Lead: Elevate Guest Service & Revenue in Sydney employer: West HQ
West HQ is an exceptional employer that offers a unique opportunity for the Chief Marketing Officer to shape one of greater Sydney's most dynamic destinations. With a focus on employee growth, a vibrant work culture, and a diverse portfolio spanning entertainment, hospitality, and lifestyle, West HQ fosters an environment where creativity and commercial ambition thrive. Join us to make a meaningful impact in a role that not only drives brand evolution but also enhances community engagement and customer experience.
