West HQ is seeking a Guest Services Agent to create a welcoming atmosphere for guests, manage check-ins/outs, answer inquiries, and ensure memorable experiences. You will be the first point of contact and contribute to a high standard of service across the front office.
The role requires a passion for customer service, professional presentation, strong communication, and familiarity with hotel PMS systems. Training and uniform are provided, with schedule flexibility including weekends.
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Guest Services Agent — Welcoming Check-Ins & Local Insights in Sydney employer: West HQ
West HQ is an exceptional employer that offers a unique opportunity for the Chief Marketing Officer to shape one of greater Sydney's most dynamic destinations. With a focus on employee growth, a vibrant work culture, and a diverse portfolio spanning entertainment, hospitality, and lifestyle, West HQ fosters an environment where creativity and commercial ambition thrive. Join us to make a meaningful impact in a role that not only drives brand evolution but also enhances community engagement and customer experience.
