At a Glance
- Tasks: Deliver outstanding service and create memorable experiences for guests in a vibrant environment.
- Company: Join a forward-thinking hospitality team at West HQ, where people come first.
- Benefits: Enjoy complimentary meals, gym membership, and exclusive staff perks.
- Other info: Flexible roles across various venues with opportunities for career advancement.
- Why this job: Be part of a dynamic team that values your growth and wellbeing.
- Qualifications: Previous hospitality experience and a passion for great service are essential.
The predicted salary is between 15.3 - 18.7 $ per hour.
Are you an experienced hospitality professional who thrives in busy, customer-focused environments? We want to hear from you!
About the role:
- You'll be an all-rounder - delivering outstanding service across our diverse range of outlets, keeping dining areas looking their best, and engaging with our guests at every opportunity.
- Depending on your skills and experience, you may be interested in - or selected for - one of our following areas:
- Eat St. Bar - Relaxed bar & dining with a modern twist
- New Town Thai Street Food - Authentic Thai flavours served fast
- Steak & Oyster Co. - Premium grill and seafood dining
- Corner Café - A bustling café known for its beautiful coffee and fresh pastries
- Southern Terrace Cafe - snack central located on our gaming floor
- Shared Services Team - focused on cleanliness, main dining areas presentation, and customer care
- Functions and Events - From corporate functions to large-scale celebrations, be part of delivering unforgettable experiences
The day-to-day:
- Providing friendly, confident, and efficient service
- Taking food and beverage orders with accuracy and a smile
- Serving everything from coffees to cocktails—depending on your placement
- Upselling and recommending items to enhance the guest experience
- Keeping all areas clean, well-presented, and guest-ready
- Checking in with customers to ensure they’re happy and well looked after
- Supporting your team and maintaining great communication during busy periods
Our Perfect Fit:
- Previous experience in hospitality is essential (café, restaurant, bar, or events).
- A confident communicator who enjoys talking to people
- Charismatic and outgoing - you’re not afraid to start a conversation
- A team player with a strong work ethic and eye for detail
- Passionate about great service and creating memorable moments
- Well-presented and professional at all times
- Knowledge of wine, spirits, or cocktails is a big advantage (essential for some venues)
- Dedicated to doing the job well - no shortcuts, no excuses
- Comfortable working across different venues and service styles
- Full Australian work rights
- Willingness to undertake a pre-work medical (for those working in Events).
Why Join West HQ?
At West HQ, we believe people are at the heart of everything we do. We’re proud to offer a workplace that’s inclusive, forward-thinking, and filled with passionate professionals who love what they do. Here, your growth, wellbeing, and contributions are not just valued - they're celebrated. When you join us, you'll enjoy a range of exclusive staff benefits designed to support your lifestyle, reward your hard work, and keep you feeling your best.
Food & Beverage Attendants in Sydney employer: West HQ
West HQ is an exceptional employer that offers a unique opportunity for the Chief Marketing Officer to shape one of greater Sydney's most dynamic destinations. With a focus on employee growth, a vibrant work culture, and a diverse portfolio spanning entertainment, hospitality, and lifestyle, West HQ fosters an environment where creativity and commercial ambition thrive. Join us to make a meaningful impact in a role that not only drives brand evolution but also enhances community engagement and customer experience.
