Are you a natural leader with a passion for customer service and hospitality? Do you thrive in fast-paced, high-energy environments where no two days are the same? We're looking for an experienced Shift Supervisor to join one of our busiest and most dynamic outlets right in the heart of our gaming floor.
- Free daily meal
- Complimentary gym membership
- Complimentary parking & great staff benefits!
A little about the opportunity..
This high-volume outlet operates as a cafe and licensed bar, serving everything from hot drinks, cakes, and sandwiches to hot finger food and alcoholic beverages. It's an environment that's always buzzing, and we need a supervisor who can keep things running smoothly no matter how busy it gets.
Key Responsibilities:
Lead and support a small, tight-knit team during peak service periods
Delegate tasks effectively to ensure smooth and efficient service
Provide hands-on training, coaching, and support to new team members
Ensure high standards of food and beverage presentation and service
Maintain compliance with all licensing and health & safety requirements
Deliver exceptional customer service and handle customer concerns professionally
Assist with stock control, ordering, and daily cash handling procedures
Our perfect fit
- Strong leadership and problem solving skills, with ability to motivate and inspire others
- Experience in a similar position or extensive F&B experience
- Passionate hospitality professional
- Is hands-on, loves customer service and has a keen eye for detail
- Available to work weekdays & weekends on a rotating roster as per business needs
- Knowledgeable working with POS systems
- Well presented with strong attention to detail
- Experienced with maintaining records of stock levels and financial transactions, stock ordering, stocktaking
Food & Beverage Supervisors - Full Time in Blacktown employer: West HQ
West HQ is an exceptional employer that offers a unique opportunity for the Chief Marketing Officer to shape one of greater Sydney's most dynamic destinations. With a focus on employee growth, a vibrant work culture, and a diverse portfolio spanning entertainment, hospitality, and lifestyle, West HQ fosters an environment where creativity and commercial ambition thrive. Join us to make a meaningful impact in a role that not only drives brand evolution but also enhances community engagement and customer experience.
