At a Glance
- Tasks: Assist with staff rostering and schedule coordination in a fast-paced environment.
- Company: Wesley Mission, a leading Christian organisation making a real difference in the community.
- Benefits: Competitive pay, flexible working conditions, and salary packaging options.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and help support those in need while building your career.
- Qualifications: Experience in administration or customer service; strong communication skills.
The predicted salary is between 40.5 - 40.5 $ per hour.
Competitive remuneration: SCHADS Level 3, $40.50 per hour plus 12% Super + NFP salary packaging
Immediate start
If you have experience in rostering and scheduling services, enjoy communicating and working with people from a variety of ages and backgrounds, and thrive on working within a highly active and engaging work environment, this position is for you!
About us
Wesley Mission is a high-profile, multi-faceted Christian organisation making a real difference in the community.
We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.
Our Vision is "Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can."
Wesley Home and Residential Care assists aged people and those living with a disability to lead fulfilling lives, encouraging those supported to maintain independence and achieve their unique social, physical and spiritual needs.
About the position
As a Junior Roster Coordinator, you will support the Workforce Planning team by assisting with staff rostering, workforce administration, and schedule coordination.
Working in a fast-paced environment, you will help maintain accurate rosters, coordinate roster changes, support shift coverage, and ensure workforce information is kept up to date.
This is a great opportunity for someone with strong administration and customer service skills who is looking to build a career in workforce planning and rostering.
Key Responsibilities
- Maintain and update staff rosters, availability, leave, and shift information.
- Respond to rostering enquiries from staff, clients, and internal teams, providing excellent customer service.
- Assist with filling vacant shifts and supporting roster coverage.
- Communicate roster changes and updates to staff and stakeholders.
- Respond to routine rostering enquiries from staff, clients, and service teams.
- Maintain accurate workforce and rostering records in relevant systems.
- Support payroll accuracy through roster checking and data validation.
- Identify and escalation roster, compliance, or workforce issues when required.
- Provide administrative support to the Workforce Planning team and contribute to continuous improvement initiatives.
Requirements
- Experience in administration, customer service, scheduling or a similar support role.
- Good organisational and time management skills.
- High attention to detail and accuracy in data entry.
- Ability to follow established procedures and seek guidance when required.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment with changing priorities.
- Proficiency in Microsoft Office, including Outlook and Excel.
- Willingness to learn rostering systems such as Tanda.
- Valid Working with Children Check, NDIS Worker Screening Check and Police Check.
- Willingness to undertake training relevant to rostering, compliance and systems use.
- Previous experience in disability, aged care, home care, community services or rostering.
- Basic understanding of the SCHADS Award.
- Experience using Tanda or similar rostering/workforce management systems.
- Training or qualifications in business administration, community services or human resources.
- Remuneration
A competitive remuneration package, including salary packaging, is available. Wesley Mission offers flexible working conditions to enable work-life balance.
Wesley Mission is a Christian organisation requiring all staff to affirm its values. We are committed to providing an environment in which children can feel safe and valued.
The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission.
Wesley Mission is committed to diversity, inclusion and reconciliation.
Guided by our vision of doing all the good we can because every life matters, we welcome applications from people of all backgrounds and social demographics, and strongly encourage Aboriginal and Torres Strait Islander peoples to apply
Junior Roster Coordinator in Parramatta employer: Wesley Mission
Wesley Mission is an exceptional employer that prioritises the well-being of both its employees and the community. Located in Blacktown, this organisation offers a supportive work culture, comprehensive training, and opportunities for professional growth, all while making a meaningful impact on the lives of those in need. With generous salary packaging and a commitment to inclusivity, Wesley Mission stands out as a rewarding place to work for clinicians dedicated to social change.
