Rostering Coordinator - Community Aged Care
At Wesley Mission Queensland, our rostering team is at the heart of delivering exceptional care. Every roster you create helps ensure vulnerable community members receive reliable support to maintain their independence, wellbeing and quality of life.
As a Rostering Coordinator, you'll work closely with clients, support workers, agency staff and internal stakeholders to manage daily and ongoing schedules, coordinate leave coverage, resolve staffing challenges, and ensure services are delivered efficiently and effectively.
No two days are the same. This is a rewarding role for someone who enjoys juggling priorities, providing solutions, and making a genuine difference behind the scenes.
What We Offer
- Attractive salary plus access to salary packaging benefits of up to $18,550 annually
- Stable full-time role based in Chermside
- Supportive leadership team and collaborative workplace culture
- Ongoing learning and professional development opportunities
- Meaningful work with a respected not-for-profit organisation
- Opportunity to contribute to positive outcomes for older Australians and people living with disability
What You'll Be Doing
- Coordinate and maintain client and staff rosters across Community Aged Care and NDIS services
- Manage short-notice roster changes, leave coverage and staffing requirementsMonitor compliance requirements including leave, police checks, timesheets and fleet records
- Complete reporting and administrative tasks to support operational performance
- Ensure services are delivered in line with rostering principles, funding requirements and Enterprise Agreements
- Escalate staffing concerns and service risks as required
What We're Looking For
- Previous rostering, workforce planning, scheduling or coordination experience
- Exceptional organisational and time management skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and relationship-building skills
- Ability to work effectively in a fast-paced environment and manage competing priorities
- Experience using roster management, CRM or workforce management systems
- Intermediate to advanced Microsoft Office skills
- A commitment to delivering outstanding service to clients and stakeholders
- Relevant probity checks required by legislation and WMQ policy
- Experience in Community Aged Care, Home Care, Disability Services or Health Care
- Business administration or related qualifications
- Experience using ComCare or similar workforce management systems
- Understanding of Community Aged Care, NDIS or service delivery environments
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Rostering Coordinator in Brisbane employer: Wesley Mission Queensland
Wesley Mission Queensland is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With competitive salary packaging options, access to health benefits, and a commitment to career advancement, WMQ empowers its staff to make a meaningful impact in the community while fostering strong relationships within a multidisciplinary team. Located in Brisbane South, this role provides unique opportunities to engage with diverse communities and contribute to person-centred mental health care.
