Wesfarmers Industrial & Safety – Scoresby VIC is seeking a Customer Care Consultant 2IC to support daily operations, escalate issues, and mentor team members. You will work closely with the Team Leader and Supervisor to enhance service delivery and ensure customer-first outcomes.
The role emphasizes coaching, workflow monitoring across telephony and email channels, and taking a proactive approach to solve customer problems.
Customer Care 2IC: Lead Escalations & Coaching in Scoresby employer: Wesfarmers Industrial & Safety
At Bullivants, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the Height Safety industry. Our Brisbane/Mackay location provides employees with unique opportunities for career growth, supported by comprehensive training and development programs, as well as attractive benefits like a tool of trade vehicle and discounts at Wesfarmers retailers. Join us to make a meaningful impact while enjoying a rewarding career in a diverse and inclusive environment.
Contact Details:
Wesfarmers Industrial & Safety Recruitment Team
