2IC Customer Care Lead

2IC Customer Care Lead

Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Support and mentor the Customer Care team to deliver exceptional service.
  • Company: Wesfarmers Industrial & Safety, a leader in customer care.
  • Benefits: Competitive salary, career development, and a supportive team environment.
  • Other info: Join a dynamic team focused on service excellence and personal growth.
  • Why this job: Make a real difference by mentoring others and enhancing customer satisfaction.
  • Qualifications: Strong customer service experience and excellent communication skills.

The predicted salary is between 62100 - 75900 $ per year.

Wesfarmers Industrial & Safety is seeking a 2IC Customer Care at Carole Park, QLD to support the Customer Care team and mentor others in delivering exceptional service. The role focuses on coaching, developing team members, and resolving customer escalations to maintain high performance and satisfaction.

The successful candidate will bring strong customer service experience, excellent communication, and a proactive, solution-driven approach, with leadership or mentoring background highly regarded.

2IC Customer Care Lead employer: Wesfarmers Industrial & Safety

At Bullivants, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the Height Safety industry. Our Brisbane/Mackay location provides employees with unique opportunities for career growth, supported by comprehensive training and development programs, as well as attractive benefits like a tool of trade vehicle and discounts at Wesfarmers retailers. Join us to make a meaningful impact while enjoying a rewarding career in a diverse and inclusive environment.

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Contact Details:

Wesfarmers Industrial & Safety Recruitment Team

We think you need these skills to ace 2IC Customer Care Lead

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Time Management
Teamwork
Customer Service