At a Glance
- Tasks: Manage customer enquiries, solve problems, and support sales in a tech-focused environment.
- Company: WES Australasia, a leading distributor of electronics and electrical components.
- Benefits: Full-time role with a supportive team and opportunities for growth.
- Other info: Join a close-knit team in Summer Hill, Sydney, and enjoy a dynamic work environment.
- Why this job: Combine your passion for tech with customer service to make a real impact.
- Qualifications: 3-5 years in customer service or sales support, strong computer skills, and great communication.
The predicted salary is between 49500 - 60500 $ per year.
Full Time | Monday-Friday | Summer Hill, Sydney | Office Based
Know your tech? Great with people? We should talk.
If you're the kind of person who loves electronics, enjoys figuring out how things work and gets a kick out of solving problems, this could be right up your alley.
WES Australasia , we import and distribute electronics, electrical components and accessories to trade and retail customers across Australia.
We're looking for an experienced Customer Service professional, an all rounder. who brings more than just a friendly voice.
Someone with practical common sense, confidence, initiative and the ability to think for themselves.
Because sometimes great customer service means finding the right solution, not just saying yes.
Why this role?
- Work with products that interest you
- Ideal if you've got a background or genuine interest in electronics, technology or electrical products.
- Put your experience to good use
- Handle real customer enquiries, solve problems and make decisions.
- Enjoy genuine variety
- A mix of customer service, sales support, order management and general administration.
- Be part of a close-knit team
- Work alongside an established team in our Summer Hill office.
- What you'll be doing
- Managing customer enquiries, orders and product-related questions.
- Troubleshooting order issues, stock shortages and delivery concerns.
- Handling challenging conversations and negotiating practical, fair solutions.
- Processing invoices, maintaining records and supporting stock control.
- Working with the warehouse and wider team to keep customers informed and orders moving.
What we're looking for
Someone who's switched on, down-to-earth and knows how to get things done.
You'll ideally bring 3-5 years' experience in customer service, sales support or office administration, along with strong computer skills and excellent communication.
Experience in electronics, electrical products, technical sales or trade retail would be a real advantage.
Perhaps you've worked as an electronics technician and are ready to step away from the tools?
Above all, you're resourceful, commercially minded and comfortable taking ownership rather than waiting to be told what to do.
Sound like your kind of role?
If you know your tech, enjoy helping people and can solve a problem without making it someone else's, we'd love to hear from you.
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Customer Service Sales Support in Summer Hill employer: WES Australasia
At WES Australasia, we pride ourselves on being an excellent employer by fostering a supportive and collaborative work culture in our Summer Hill office. Our team enjoys a dynamic environment where they can engage with cutting-edge electronics while developing their skills through hands-on experience and problem-solving. With a focus on employee growth and a commitment to genuine customer service, we offer a rewarding career path for those passionate about technology and customer support.
