At a Glance
- Tasks: Lead the ICT service desk team and tackle complex tech issues hands-on.
- Company: Wenona School, a vibrant educational institution focused on innovation.
- Benefits: Permanent full-time role with competitive salary and professional growth opportunities.
- Other info: Join a dynamic environment with a focus on continuous improvement.
- Why this job: Make a real difference in tech support while coaching a passionate team.
- Qualifications: ICT qualifications and strong communication skills are essential.
The predicted salary is between 63000 - 77000 $ per year.
Wenona School is seeking a dynamic Service Desk Team Lead to provide hands-on technical leadership and day-to-day operational support across the ICT service desk. You will lead the team, act as the primary escalation point for complex issues, and drive continuous improvement in device management, SOE, asset lifecycle, and service delivery.
This permanent full-time role requires ICT qualifications and strong organisational, communication, and stakeholder management skills to deliver excellent service.
ICT Service Desk Lead - Hands-on Tech & Team Coaching employer: Wenona School
Wenona is an exceptional employer that prioritises the professional growth and wellbeing of its staff, offering a supportive work culture enriched by teamwork and ongoing development opportunities. Located in a vibrant educational environment, our school provides unique benefits such as onsite gym and pool facilities, staff discounts, and access to professional learning experiences, all while fostering a commitment to high-quality education for young women. Join us in inspiring the next generation while enjoying a fulfilling career in a child-safe environment.
