Care Partner – Support at Home in Windsor

We are seeking an experienced and motivated Care Partner (Care Manager) to join our Support at Home Team. This is an opportunity to work closely with older people and their families, supporting them to live safely, independently and well in their own homes through the delivery of personalised care and services. The role combines care management, service coordination, client advocacy and budget management within a supportive and collaborative team environment.

We are looking for someone who has:

• Experience in aged care client care management, case management or service coordination
• Strong relationship-building and communication skills
• The ability to manage competing priorities and a diverse client caseload
• Excellent assessment, care planning and documentation skills
• Confidence working with client budgets and funding arrangements
• A proactive and solutions-focused approach
• A genuine commitment to supporting older people to live safely and independently at home

This position requires strong organisational skills, attention to detail and the ability to work both independently and collaboratively within a multidisciplinary team to deliver high-quality services and positive client outcomes. In this full-time position, you will have the benefit of a monthly rostered day off and join a respected and family owned and operated organisation with an excellent reputation and that is committed to quality care and supporting our staff.

About the Role:

• Managing a caseload of home care clients
• Conducting client assessments and reviews
• Developing and monitoring personalised care plans
• Coordinating services and referrals to allied health and clinical providers
• Supporting clients to achieve their goals while remaining within available funding
• Monitoring client wellbeing and responding to changing needs
• Liaising with clients, families, care staff and external providers
• Maintaining accurate case notes, care plans and client records
• Managing individual care budgets and service allocations
• Participating in quality improvement, compliance and care review activities
• Working collaboratively with care, quality, finance and administration teams
• Other duties and projects as required

About Us:

Our office is located in the historic township of Windsor NSW. For more than 30 years, Wendy's Home Care has supported older people across Western Sydney and the Hawkesbury region to remain living safely and independently in their own homes. We are proud of our reputation for delivering high-quality, personalised care and fostering a workplace culture built on respect, teamwork and genuine support.

Why Join Wendy's?

• Monthly rostered day off (RDO)
• Supportive and collaborative team environment
• Family owned and operated organisation
• Opportunity to build strong relationships with clients and families
• Ongoing professional development and learning opportunities
• Meaningful work that makes a genuine difference in people's lives