At a Glance
- Tasks: Manage client enquiries and support tasks in a fast-paced environment.
- Company: Join a family-owned community care business dedicated to quality service.
- Benefits: Enjoy a monthly rostered day off and supportive team culture.
- Other info: Located in historic Windsor, with excellent career growth opportunities.
- Why this job: Make a real difference in clients' lives while developing your skills.
- Qualifications: Strong organisational skills and a positive attitude are essential.
The predicted salary is between 47250 - 57750 $ per year.
We provide quality in-home community care and are looking for someone who has:
- Ability to manage and prioritise large volumes of a range of administration and customer support tasks
- This position is fast paced and will require an advanced level of organisational skills and the ability to work as part of a dynamic team to deliver service in a timely manner
- Prior knowledge of community care not essential, we are happy to train someone with great skills, a positive attitude and commitment to customer service
- Strong attention to detail & accuracy
- Ability to manage & prioritise requests
- Customer service oriented and have an outgoing, friendly personality
- Be able to work autonomously and also follow direction
- Be highly organised and efficient
- Be able to multi-task and complete daily tasks within the time frame required
- Be able to work as part of a team effectively
About the role:
- Managing client enquiries and responding to staff phone calls
- Processing requests for in-home help
- Maintenance of client details and bookings in our customer management program
- Assisting other staff members
- Other duties and projects as required
About Us: Our office is located in the historic township of Windsor NSW, our supportive team excel in delivering the very best customer care and appreciate seeing their clients living safely and well in the place they love most - home!
What Our Team Say:
- “Wendy's is a wonderful company to work for, there's always support available, I can't recommend them highly enough.”
- “Wendy's is a wonderful organisation to work with, client well-being is paramount and they are also passionate about the care and well-being of the whole team. I know I always have backup and support.”
- “A respectful, caring employer. They look out for their staff and clients, they're a joy to work for.”
- “I can honestly say Wendy's is easily the most professional, supportive and caring company I've worked for. I am so happy here and hope to stay for many years to come.”
*Please note only shortlisted candidates will be contacted. You will be required to clear probity checks including NDIS Worker Screening Check, immunisation record, and have working rights in Australia.
Administration Assistant in Windsor employer: Wendy's Home Care
Wendy's Home Care is an exceptional employer located in the historic township of Windsor, NSW, dedicated to providing high-quality, personalised care for older people. With a strong focus on employee support and development, our family-owned organisation fosters a collaborative work culture where team members can thrive while making a meaningful impact in clients' lives. Enjoy the unique benefit of a monthly rostered day off, alongside ongoing professional growth opportunities in a respectful and caring environment.
