At a Glance
- Tasks: Support and improve core business applications for local councils.
- Company: Wellington Shire Council, a leader in local government innovation.
- Benefits: Flexible work arrangements, career growth, and a supportive culture.
- Other info: Join a diverse team in a beautiful region with plenty of outdoor activities.
- Why this job: Make a real impact in your community while developing your skills.
- Qualifications: Experience with business systems and strong communication skills.
The predicted salary is between 79826 - 97565 $ per year.
A permanent full-time opportunity exists for an experienced and solutions-focused business systems professional to support and improve core business applications across Wellington Shire Council and East Gippsland Shire Council.
As Business Systems Support Officer, you will provide operational support, analysis, training and business improvement advice to help maximise the performance of Council's enterprise applications and software systems. Working closely with system users, Information Services colleagues and software providers, you will identify requirements, coordinate enhancements and support successful system changes, upgrades and transitions.
Key Responsibilities:
- Providing operational support and administration for Council's core business applications and software systems.
- Eliciting and analysing business requirements, processes and system functionality to identify practical improvements.
- Preparing functional specifications and documenting new and existing business and application processes.
- Coordinating system enhancements, upgrades, maintenance, testing, training and business transitions.
- Providing Civica and broader business systems training and support to users across both Councils.
- Liaising with business users, Information Services teams and software vendors to progress system solutions and improvements.
To be successful in this role, you will have:
- Experience managing or administering business systems, applications and service delivery processes.
- Demonstrated ability to analyse data, systems and business processes, identify improvements and clearly report findings.
- Experience developing policies, procedures, process documentation and functional specifications.
- Strong communication and stakeholder engagement skills, including the ability to support and train a diverse range of users.
- Experience working with software vendors and coordinating system enhancements, testing, upgrades or implementation activities.
- Initiative, sound judgement and a collaborative approach to solving problems and delivering continuous improvement.
- A tertiary qualification in an information systems discipline would be highly regarded, and a current Victorian driver licence is required.
Here at Wellington Shire Council, we have a strong commitment to create a workplace culture that is collaborative, provides work-life flexibility and encourages opportunities for growth and development. We take pride in providing a supportive workplace with great career opportunities for our employees.
Wellington Shire Council is committed to upholding the Child Safe Standards and associated legislative requirements. Wellington Shire Council is an Equal Opportunity Employer and is proud to encourage applications from people of different backgrounds, abilities, ages, genders and/or sexual orientations and gender identities. Wellington Shire Council takes climate change and sustainability seriously and is looking to respond proactively and positively to the challenges ahead.
Business Systems Support Officer in Sale employer: Wellington Shire Council
Etheridge Shire Council is an exceptional employer, offering a unique opportunity to lead diverse engineering services in the picturesque Golden Heart of the Gulf. With a strong commitment to community wellbeing and sustainable growth, employees benefit from a collaborative work culture that values innovation and strategic thinking. The Council prioritises professional development and provides a supportive environment for leaders to make a lasting impact on local infrastructure and community outcomes.
