At a Glance
- Tasks: Coordinate community transport bookings and provide safe rides for clients across Canberra.
- Company: Community services provider dedicated to inclusivity and support.
- Benefits: Flexible part-time hours, meaningful work, and the chance to make a difference.
- Other info: Opportunity for contract extension and growth in a supportive environment.
- Why this job: Help vulnerable community members while gaining valuable experience in transport coordination.
- Qualifications: Must have LR licence, WWVP registration, and strong customer service skills.
The predicted salary is between 49500 - 60500 $ per year.
A community services provider is seeking a Community Transport Officer (0.8 FTE) to support seniors, people living with disability, young people, and community members who may be socially isolated due to limited transport options. The role provides safe, reliable and inclusive transport to events, outings, appointments and regular programs, and is responsible for end-to-end coordination of the transport program (enquiries, bookings, scheduling and customer service). The position requires use of community transport vehicles - 1 Minibus (15 seats + wheelchair access with ramp) and 2 x 9-seater vans.
Contract: Initial 6-month contract
FTE: 0.8 FTE (part-time)
Availability: Flexibility to work between 8:00am-6:00pm Monday-Friday as required.
Key responsibilities:
- Coordinate all community transport enquiries, bookings and scheduling
- Transport passengers using community vehicles and provide support from pick-up through to drop-off
- Assist passengers with mobility needs; safe manual handling for wheelchairs, walkers and scooters
- Maintain vehicles (cleanliness/presentation) and refuel as required
- Treat all participants, families and stakeholders respectfully; support inclusivity across cultures, religions and beliefs
- Work autonomously and apply problem-solving during service delivery
- Liaise with program staff to support coordinated service delivery and assist with additional duties as required
About you (essential):
- Current ACT Working with Vulnerable People (WWVP) registration (additional evidence may be required if lived overseas since age 16)
- Current unrestricted LR licence (15-seat community bus) + licence history search demonstrating an excellent record in the past 3 years
- Strong customer service and commitment to supporting vulnerable people
- Safe work practices and proven manual handling techniques
- Tech confidence: Outlook + ability to use systems for timesheets, documentation and booking systems
- Current First Aid certificate or willingness to obtain
- Local Canberra knowledge and ability to plan alternate driving routes
Community Transport Officer (0.8 FTE) employer: Wellington Shire Council
Etheridge Shire Council is an exceptional employer, offering a unique opportunity to lead diverse engineering services in the picturesque Golden Heart of the Gulf. With a strong commitment to community wellbeing and sustainable growth, employees benefit from a collaborative work culture that values innovation and strategic thinking. The Council prioritises professional development and provides a supportive environment for leaders to make a lasting impact on local infrastructure and community outcomes.
