At a Glance
- Tasks: Drive sales growth by quoting and closing orders efficiently.
- Company: Join TMG Industrial, a fast-growing industrial brand expanding in Australia.
- Benefits: Competitive salary, hands-on training, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and customer satisfaction.
- Why this job: Be part of an exciting global growth journey and make a real impact.
- Qualifications: 2 years in customer service or sales; technical knowledge is a plus.
The predicted salary is between 47250 - 57750 $ per year.
About Us
TMG Industrial is a trusted supplier of industrial products, proudly offering over 700 items across diverse categories, including outdoor storage structures, machinery attachments, shop equipment, and farming and agricultural implements. As an industry leader, TMG Industrial has become one of the fastest-growing industrial brands in North America. With nearly two decades of experience and headquartered in Richmond, BC, the company operates distribution warehouses across Canada and the United States and has now expanded into Australia.
Position Overview
As a Sales Representative, you will be instrumental in driving AU sales growth by quickly quoting and closing off orders. You will focus on speed, accuracy, and a smooth customer buying experience. During your probationary period, you will handle both Customer Support & Sales to gain hands-on exposure to our products, systems, and customer needs. This training period is designed to give you a deep understanding of what we sell and how our customers use it, so you are fully equipped to succeed in a fast-paced sales environment.
What You’ll Be Doing:
- Use persuasive sales techniques in answering inbound sales calls/emails, make product recommendations and close deals efficiently.
- Process timely and accurate quotations to customers via email or phone.
- Ensure customers remain engaged during the entire sales process by creating urgency, emphasizing value, and actively following up quotes to close the deal.
- Build, manage and maintain positive relationships with existing and prospective customers.
- Manage a high volume of inbound/outbound telephone calls and emails with efficiency.
- Stay informed and continuously expand product knowledge to effectively assist clients and convert to sales.
- Assist with branch operations and other branch-related tasks from time to time, as needed.
What You Bring:
- Minimum of 2 years Australian working experience in customer service, sales, or a related field; experience in industrial, agricultural, or automotive sectors is an asset.
- Excellent communication and active listening skills, with the ability to explain technical concepts to non-technical customers.
- Strong organizational skills to manage multiple customer needs and follow-ups in a timely manner.
- Working knowledge of Shopify & Zendesk and experience with other e-commerce platforms is an asset.
- Experience as a mechanic, handy person, or with technical products is considered a plus.
External Sales Representative employer: Weicon Australia Pty
TMG Industrial is an exceptional employer that values its employees by fostering a dynamic work culture focused on growth and collaboration. With a commitment to employee development, you will have the opportunity to gain hands-on experience in both sales and customer support, ensuring you are well-equipped to thrive in a fast-paced environment. As we expand our presence in Australia, you'll be part of an exciting journey with a company that prioritises innovation and teamwork, making it a rewarding place to build your career.
