At a Glance
- Tasks: Engage with clients, coordinate bookings, and create unforgettable wedding experiences.
- Company: Join Wedded Wonderland, a leader in luxury weddings and celebrations.
- Benefits: Full-time role with opportunities for growth in a vibrant office environment.
- Other info: Dynamic team atmosphere with exciting events and travel opportunities.
- Why this job: Be part of magical moments and help couples celebrate their love.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 54000 - 66000 $ per year.
We're looking for a commercially minded, highly organised and personable individual to join Wedded Wonderland's growing team. This is a client-facing role combining sales, customer experience, bookings, coordination and relationship management across weddings, celebrations, travel and luxury experiences.
- Key responsibilities
- Client Enquiries: Respond to inbound enquiries via phone, email, website and social media. Understand client needs, budgets and timelines.
- Sales & Conversion: Present relevant services, packages and experiences. Follow up with leads, overcome objections and convert enquiries into bookings.
- Client Experience: Build relationships, provide personalised recommendations and deliver exceptional service throughout the client journey.
- Bookings & Coordination: Coordinate consultations, appointments, venue enquiries, supplier availability, proposals and booking requirements.
- Weddings & Events: Assist clients exploring wedding venues, event suppliers, destination celebrations and curated packages.
- Travel & Experiences: Support enquiries relating to honeymoons, luxury accommodation, destination weddings and group experiences.
- Partner Relationships: Liaise with hotels, venues, travel partners, suppliers and experience providers.
- CRM & Administration: Maintain client records, track enquiries, manage follow-ups and keep the sales pipeline updated.
- Events & Activations: Represent the business at showcases, events, exhibitions and client-facing activations when required.
- Who we're looking for
- We welcome applications from candidates with experience in any of the following industries:
- Wedding planning
- Travel & tourism
- Event coordination
- Luxury retail
- Hotels & hospitality
- Reservations & bookings
- Customer service
- Sales & account management
- Essential skills
- Excellent communication, telephone and interpersonal skills.
- Strong sales ability and confidence engaging with clients.
- Highly organised, with excellent attention to detail.
- Ability to manage multiple enquiries and competing priorities.
- Proactive approach to follow-ups and problem-solving.
- Comfortable working with CRM systems, email and digital platforms.
- Professional presentation and a customer-first mindset.
- Ability to work independently and collaboratively in a fast-paced office environment.
- What a typical day looks like
- Morning: Review new enquiries, prioritise leads and follow up on outstanding opportunities.
- Mid-morning: Conduct client discovery calls, understand requirements and recommend services.
- Midday: Liaise with venues, hotels and suppliers; request availability, pricing and proposals.
- Afternoon: Present packages, coordinate consultations and progress clients towards bookings.
- End of day: Update CRM records, confirm next steps, review pipeline and prepare priority follow-ups.
- Performance expectations
- Speed and quality of responses to client enquiries.
- Number of qualified consultations booked.
- Conversion of enquiries into paying clients and confirmed bookings.
- Sales revenue and booking targets.
- Consistency of follow-up and pipeline management.
- Client satisfaction and service quality.
- Accuracy of CRM records and booking coordination.
- Employment details
- Position: Weddings & Celebrations Sales Consultant, Destination Events
- Employment: Full-time
- Work arrangement: Office-based
- Industry: Weddings, travel, events and luxury experiences
- Experience: Customer service, coordination, sales or related industry
Weddings & Celebrations Sales Consultant, Destination Events in Strathfield employer: wedded.wonderland
Join a dynamic team in Sydney where creativity meets technology, as we empower you to shape impactful content for a global audience. Our collaborative work culture fosters innovation and personal growth, providing you with the tools and support to excel in your role as a Personal Brand Producer. With a focus on AI-driven production and a commitment to meaningful storytelling, you'll find unique opportunities to develop your skills while contributing to a vibrant brand narrative.
We think you need these skills to ace Weddings & Celebrations Sales Consultant, Destination Events in Strathfield
Excellent Communication Skills
Sales Ability
Customer Experience Management
Attention to Detail
Organisational Skills
Problem-Solving Skills
CRM Systems Proficiency
