At a Glance
- Tasks: Provide customer support, process orders, and liaise with internal teams.
- Company: Australian family-owned business focused on innovative medication management.
- Benefits: Competitive pay, personal development opportunities, and a supportive team culture.
- Other info: Great chance to transition into an office role while staying in healthcare.
- Why this job: Join a dynamic team making a real difference in healthcare.
- Qualifications: Strong communication skills and a positive attitude; pharmacy experience is a plus.
The predicted salary is between 47250 - 57750 $ per year.
Webstercare is an Australian owned family business specialising in innovative medication management solutions to support patients and residents in Aged Care Homes and the community. Our commitment is to work closely with pharmacy services, aged care providers and medical practitioners in supporting patients and clients with their medication management needs. We have a prominent brand presence and reputation for delivering exceptional products and services.
ABOUT THE ROLE
This is a permanent full time role based in Leichhardt and working as an integral member of our Customer Service team, your responsibilities will include providing customer support via telephone and email, processing customer orders, proactive customer contact and liaising with courier companies and other internal departments. Our Customer Service Department is a hub of information and therefore a great environment to find your bearings and learn about every part of the organisation.
ABOUT YOU
We are seeking an enthusiastic and customer focused candidate with excellent verbal and written communication skills. The role requires a 'can-do' approach and the ability to work well within a small team. This role would benefit from someone who has experience in Community Pharmacy looking to make a career change while still working in the healthcare industry. This is a great opportunity to transfer your skills into an office environment. Please note industry experience is an advantage but not essential.
BENEFITS/ CULTURE
We value our people and provide remuneration according to experience and suitability. We strive to make a difference, not only for our community, but within ourselves and do so by fostering personal and professional development. We look forward to the successful candidate adding value to our working culture.
Customer Service Representative in Sydney employer: Webstercare
Webstercare is an exceptional employer that prioritises the growth and well-being of its employees within a supportive, family-oriented culture. Located in Victoria, we offer a unique blend of competitive remuneration, flexible working arrangements, and opportunities for personal and professional development, all while making a meaningful impact in the community through innovative medication management solutions. Join us to be part of a dedicated team that values your contributions and fosters a collaborative environment focused on exceeding customer expectations.
