Services Sales Manager – Sydney

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

The Services Sales Manager (SSM) is a dynamic sales professional, passionate about technology evangelism and developing custom services solutions to drive business growth. This role owns sizing the service component of a Cloudflare opportunity. The SSM takes the technical solution and the customer requirements to deliver a Professional Services commercial proposition presenting customers with a clear line of sight from the solution to measurable business value, and giving sales teams the technical credibility to close.

A core objective of the SSM is to grow the Cloudflare professional services business. This involves direct engagement with customers to define the specific service requirements needed to maximize the value of their technology investment and achieve their desired technical and business outcomes. The SSM works in a fast-paced environment and is instrumental in enabling Cloudflare customers to securely achieve their goals. This is accomplished by creating and proposing a comprehensive services wrapper tailored to meet each customer’s unique needs.

Your Impact:

• Collaborate with sales teams to clearly define Cloudflare’s differentiated approach to Go-to-Market (GTM) services.
• Showcase our delivery capabilities, IP, and expertise through compelling success stories that demonstrate how we solve customer needs.
• Gathering, understanding and defining customer specific requirements and expectations for value based outcomes in workshop based scenarios.
• Collaborating with Sales, Delivery and Global Practices to construct solution proposals and Statements of Work to satisfy customer specific scope requirements and outcome based services.
• Collaborating with the Sales team to drive business growth for Cloudflare Services in your aligned territory.

Your Experience:

• Proven track record in service sales preferably with delivery experience, working within an IT or Cyber Security services organization.
• Self-motivated and detail-oriented.
• Strong written, verbal and presentation skills.
• Demonstrated experience in discovery/scope definition workshops with cross-functional internal and customer resources to prepare current state/future state roadmaps and services proposals.
• Experience of working across multiple regions.
• Cybersecurity experience preferred.
• Experience and familiarity with using SFDC or similar CRM tools.
• Cloudflare Platform experience will be an extra asset.

The Team:

Our sales team members work hand-in-hand with large organisations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with systems and tools, constantly updated research and sales libraries, and a team built on joint success.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.