At a Glance
- Tasks: Provide top-notch tech support for PKI and TLS issues while ensuring customer satisfaction.
- Company: Join DigiCert, a leader in internet security based in Melbourne.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
- Other info: Collaborative team environment with a focus on continuous learning.
- Why this job: Be at the forefront of cybersecurity and make a difference for customers.
- Qualifications: Experience in technical support and knowledge of PKI/TLS is a plus.
The predicted salary is between 62100 - 75900 $ per year.
Digi Cert is seeking a Technical Support Analyst to join our Melbourne-based team.
You will be the first point of contact for customers, resolving technical issues while delivering an exceptional experience across PKI, TLS/SSL, and certificate lifecycle management.
Work with cross-functional teams to drive outcomes, stay current with Digi Cert products and internet security tech, and contribute to knowledge base while meeting SLAs and KPIs.
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Cybersecurity Tech Support Analyst: PKI & TLS Expert employer: Webhosting
Megaport is an exceptional employer that fosters a dynamic and collaborative work culture, particularly in its Brisbane location. Employees benefit from ongoing professional development opportunities and a strong emphasis on teamwork, making it an ideal environment for those passionate about cybersecurity. With a focus on innovation and customer satisfaction, Megaport offers a rewarding career path for individuals looking to make a meaningful impact in the tech industry.
