At a Glance
- Tasks: Investigate and resolve complex platform issues for enterprise merchants.
- Company: Join Nash, a global leader in delivery orchestration.
- Benefits: Remote work, flexible hours, and opportunities for professional growth.
- Other info: Work in a supportive environment with 24/7 global collaboration.
- Why this job: Be part of a dynamic team solving real-world tech challenges.
- Qualifications: Strong incident management skills and experience with APIs.
The predicted salary is between 81000 - 99000 $ per year.
Nash is seeking a Technical Support Specialist to join our 24/7 global team.
You will investigate complex platform and integration issues for enterprise merchants using our delivery orchestration system, diagnose configuration questions, API and webhook behavior, and document resolutions.
This remote Australia role requires strong incident management, clear reproduction steps, and proactive monitoring with tools like Datadog, New Relic, and Grafana.
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