At a Glance
- Tasks: Help customers succeed with Sigma's analytics products and develop tailored solutions.
- Company: Join a leading tech company focused on customer success and innovation.
- Benefits: Competitive salary, stock options, and comprehensive benefits package.
- Other info: Fully remote work with opportunities for travel and career growth.
- Why this job: Make a real impact by advising customers and improving their business intelligence outcomes.
- Qualifications: 10+ years in customer-facing technical roles and strong relationship skills required.
The predicted salary is between 130000 - 230000 $ per year.
This post-sales technical role helps customers achieve their goals with Sigma’s business intelligence and analytics products. You’ll advise on implementation, performance, and security, develop tailored solutions, and work with product teams to improve customer outcomes.
- Permanent
- Fully Remote
- 10+ years
- Bachelor’s Degree or equivalent technical experience
Skills and expertise:
- SQL
- JavaScript
- TypeScript
- React
- GraphQL
- GitHub
- Cloud data warehouses (Snowflake, Redshift)
- ETL
Key responsibilities:
- Advise customers on Sigma implementation, performance, security, embedded analytics, and API access.
- Design and develop tailored business intelligence and analytics solutions in customer environments.
- Troubleshoot deployed solutions and share customer feedback with product teams.
Qualifications We Need:
- Minimum 10 years of business intelligence experience working in a customer-facing technical role (customer success or consulting).
- Customer relationship skills.
- Experience with database concepts.
- Data warehouse experience - cloud data warehouse preferred (Snowflake, Redshift, BigQuery).
- Designing, developing, and writing software and custom solutions using technologies such as JavaScript/TypeScript, SQL, React, GraphQL, and GitHub.
- ETL experience.
- Experience implementing production business intelligence solutions.
- Familiarity with JavaScript and Web Development is a plus.
- Bachelor’s degree in computer science or related field or equivalent technical experience.
- Ability to work remotely full-time with up to 50% travel (eventually).
Additional Job details:
The base salary range for this position is $130k - $230k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for stock options, as well as a comprehensive benefits package.
Customer Success Architect in Canberra employer: We Love AI Jobs
At Sigma, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a fully remote company, we offer our Customer Success Architects the flexibility to work from anywhere while providing competitive salaries, stock options, and a comprehensive benefits package. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages professional development, making Sigma a rewarding place to advance your career in business intelligence and analytics.
