Disability Support Worker in Tweed Heads

We are seeking a compassionate and dedicated Disability Support Worker/Mental Health Support Worker to join our team in Tweed Heads, NSW. In this role, you will provide essential support and assistance to individuals with disabilities, helping them to live as independently as possible and participate fully in their communities. You will be a key member of our support team, working directly with clients to enhance their quality of life, promote their dignity, and enable them to achieve their personal goals. This is a rewarding opportunity to make a meaningful difference in people's lives whilst being part of a supportive and professional organisation committed to excellence in disability support services.

Key responsibilities

• Provide personalised support and assistance to clients with disabilities in their daily living activities, including personal care, household tasks, and community participation.
• Maintain positive, respectful relationships with clients, building trust and understanding their individual needs and preferences.
• Assist clients with mobility, transportation, and access to community services, recreational activities, and social opportunities.
• Support clients in developing life skills and promoting their independence and self-confidence.
• Monitor and report on clients' well-being, health, and progress, maintaining accurate and timely documentation.
• Collaborate with other support workers, health professionals, and family members to ensure coordinated and holistic care.
• Adhere to all relevant disability support standards, policies, procedures, and legislative requirements, including duty of care obligations.
• Maintain confidentiality and respect client privacy and dignity at all times.
• Participate in training and professional development to maintain and enhance competency in disability support practices.
• Constant communication and reporting to your line manager.

What we're looking for

• A genuine passion for supporting individuals with disabilities and a commitment to promoting their independence, dignity and social inclusion.
• Strong interpersonal and communication skills, with the ability to listen actively and respond with empathy.
• Ability to work collaboratively within a team environment whilst also managing tasks independently.
• Flexibility regarding shift work and varying hours.
• Experience with Mental Health Clients and Emotional Disregulation.
• Excellent organisational and time management skills, with the ability to prioritise multiple clients' needs.
• Sound judgment and problem-solving ability, with capacity to respond calmly and appropriately to challenging situations.
• Current Working With Children Check or willingness to obtain one.
• Reliable Car.
• Relevant qualifications such as Certificate III or IV in Disability Support, or equivalent experience in aged care or community support services.
• Knowledge of disability support legislation, safeguarding principles, and person-centred care approaches (desirable).
• Vaccination status in accordance with relevant health and safety requirements.