Guest Experience Lead

Guest Experience Lead

Full-Time 31500 - 38500 $ / year (est.) On-site
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At a Glance

  • Tasks: Welcome guests, manage reservations, and ensure exceptional service at the front desk.
  • Company: Criterion Hotel Rockhampton, part of Waymark Hotels, known for its vibrant hospitality.
  • Benefits: Full-time role with opportunities for growth and a dynamic work environment.
  • Other info: Join a supportive team in the heart of Rockhampton.
  • Why this job: Be the face of hospitality and create memorable experiences for guests every day.
  • Qualifications: Friendly attitude and strong communication skills are essential.

The predicted salary is between 31500 - 38500 $ per year.

Criterion Hotel Rockhampton, part of Waymark Hotels, is seeking a friendly Full-Time Receptionist to greet guests and manage day-to-day front desk operations in a busy hospitality venue.

Based in the heart of Rockhampton, you will welcome guests, handle reservations, check-ins/outs, and provide exceptional service to ensure memorable stays.

As the first point of contact, you will coordinate with the team, maintain accurate guest records, and support ongoing administrative tasks.

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Guest Experience Lead employer: Waymark Hotels

The Criterion Hotel Dalby offers a vibrant work environment where creativity and passion for food thrive. With a focus on fresh local produce and seasonal menus, employees enjoy the opportunity to develop their culinary skills while being part of a supportive team. The flexible hospitality hours and commitment to employee growth make it an excellent employer for those seeking a rewarding career in the culinary arts.

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Contact Details:

Waymark Hotels Recruitment Team

We think you need these skills to ace Guest Experience Lead

Communication Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Adaptability
Time Management
Customer Service