Watts Water is seeking a Customer Experience Manager to lead and optimise the end-to-end customer journey across service delivery, training, pricing integrity and project quoting.
You will combine commercial acumen with customer-centric leadership to drive retention, revenue growth and better process performance through cross-functional collaboration.
This role demands a proven ability to manage pricing, tendering and cross-team delivery in a large, matrixed organisation.
Customer Experience Lead & Process Improvement in Sydney employer: Watts Water
Watts Water Technologies is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. Located in Caringbah, our team enjoys unique benefits such as monthly barbeques, casual Fridays, and access to an Employee Assistance Program, all while contributing to innovative water solutions across various sectors. Join us to be part of a supportive environment where your contributions are recognised and rewarded.
