Waterfront Motel in beautiful Nagambie is looking for a friendly, experienced Receptionist to be the welcoming face of our 40-room lakeside property.
About the Role
This is the perfect opportunity for someone who enjoys providing exceptional customer service in a relaxed, scenic environment. This is a casual position across varying shifts, so flexibility is key — and you must be available to work weekends. You will manage front desk operations and ensure our guests feel right at home.
Your key responsibilities will include:
- Welcoming guests and handling check-ins and check-outs
- Answering phone and email enquiries
- Managing reservations and bookings
- Liaising with housekeeping for room readiness
- Providing general guest assistance with warmth and professionalism
What we’re looking for
- Previous experience in reception, hospitality, or customer service
- Availability to work varying shifts, including weekends
- Strong communication and organisational skills
- Confident working independently
- A warm, professional attitude and attention to detail
- Experience with booking systems is a plus (but training can be provided)
- Be part of a friendly and supportive team
- Enjoy working in a relaxed, lakeside environment
If you’re passionate about delivering great guest experiences , we’d love to hear from you!
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