Toukley Medical Services is looking for experienced, highly organised Senior Medical Receptionist to join our friendly, patient-focused team across all three of our practice sites: Warnervale GP Super Clinic, Toukley Family Practice and Mariners Medical Centre.
In this key front-of-house role, you'll provide exceptional customer service and high-quality administrative support to our Doctors and Nurses, helping keep our busy clinics running smoothly.
About the role
- Greet and assist patients in a warm, professional manner
- Schedule and manage appointments (in person and by phone) using Best Practice
- Process private billing, Workers Compensation accounts, and Medicare claims
- Respond to patient enquiries promptly and provide outstanding service
- Maintain accurate, confidential patient records and documentation
- Provide high-level administrative support to Doctors and Nurses
- Manage incoming correspondence (faxes), scan and file reports, and support debtor account follow-up
About you
- Recent experience in a senior medical receptionist role
- Strong proficiency with Best Practice (or similar clinical software)
- Proactive and reliable, with the ability to work autonomously and as part of a team
- Sound understanding of the Medicare Benefits Schedule (MBS)
- Excellent communication and interpersonal skills
- Confidence managing multiple priorities in a fast-paced environment
- Strong organisation and time management skills with attention to detail
- Availability for part-time or casual hours, including rotating Saturdays
- A calm, compassionate and professional approach with a commitment to outstanding patient care
- Current driver licence and a reliable vehicle
What we offer
At Toukley Medical Services we value our people and the important work they do every day, and we are committed to providing a supportive and positive work environment for our employees. We offer competitive remuneration, a supportive team culture, and opportunities for professional development and onsite training.
About us
Warnervale GP Super Clinic, Toukley Family Practice and Mariners Medical Centre are well-established practices providing high-quality, community-focused healthcare. Our experienced team is committed to delivering exceptional patient care, and we pride ourselves on creating a welcoming environment for patients and staff alike.
Ready to join a supportive team and make a difference in patient care?
Contact Details:
Warnervale GP Super Clinic Recruitment Team
