We are seeking a mature, experienced, admin-orientated Customer Service and Sales person to assist in the running of our two modern self-storage facilities in Moorabbin and Abbotsford. This is a permanent part-time role approx 30 hours per week (all day Thurs-Fri-Sat plus 5 hours on Sunday) with the possibility of transitioning to full time in 2027.
We are particularly interested in hearing from mature, down to earth individuals with prior roles in real estate, property management, hotel reception or any other position that prioritises face to face customer exposure.
WHAT WE OFFER
Secure long-term employment with a successful and growing business
A good salary and very pleasant working conditions
The support of a friendly, dedicated and experienced team
Full training and opportunities for ongoing growth and advancement
WHAT YOUR DAY WILL LOOK LIKE
This is an interesting and varied role which will draw on your excellent customer service skills as you:-
- respond to the needs of existing customers
- handle all telephone, email and walk-in enquiries
- liaise with customers and help them satisfy their self-storage needs
- sign up customers, take payments and update customer records
- ensure customer loyalty by offering exceptional follow-up service and support
- be proactive and diligent in the maintenance and cleanliness of both facilities
- be the face of the business by delivering friendly, flawless, customer care
OUR IDEAL CANDIDATE
- is happy to "float" as needed between Moorabbin and Abbotsford
- is happy to work on the weekend
- has proven experience delivering confident and diplomatic customer service
- is a fast accurate typist
- has strong admin and computer skills
- has a current driver's licence and their own reliable vehicle
We are also looking for a number of "soft" skills that will set you apart
- a dynamic individual who likes to take ownership of your role
- an empathetic "people person" who prides yourself on delivering high quality customer care
- team-oriented with a strong sense of responsibility
- someone with common sense, resourcefulness and initiative
- someone who displays a strong attention to detail
- someone with good problem solving and conflict resolution skills.
#J-18808-Ljbffr
Part Time Customer Service & Sales in Melbourne employer: Wallaby Storage Pty Ltd
Wallaby Storage Pty Ltd is an exceptional employer located in East Melbourne, offering a vibrant work culture that prioritises employee growth and development. With a competitive salary package, generous sales incentives, and a focus on tailored customer service, employees are empowered to thrive in their roles while contributing to the success of a premium brand. Join a dynamic team where your efforts directly impact business growth and enjoy the benefits of working in a supportive environment that values innovation and excellence.
