Visitor Experience Manager

Visitor Experience Manager

Full-Time On-site
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A newly restructured, greenfields role shaping and implementing Walcha's tourism strategy. Reporting to the Director Community Services, you will build a strategic approach to grow the visitor economy and position Walcha as a destination in its own right.

What you'll be doing

  • Develop, implement and monitor a destination strategy to grow the visitor economy
  • Act as Council's specialist point of contact on tourism matters internally and externally
  • Foster strong relationships with tourism operators and the Walcha Business Group
  • Grow overnight visitation through famils, conferencing, product development and marketing
  • Manage Council's digital tourism assets and support the Visitor Information Centre

Who this role suits

  • Background in tourism with a track record of growing visitation or outcomes
  • Strong relationship-building and stakeholder management skills across community and industry
  • Ability to see the bigger strategic picture while remaining comfortable in the detail
  • Confidence engaging with local government, business groups and community stakeholders
  • A tourism-related qualification is desirable but not essential

What's on offer

  • Salary up to $120,000 + super + relocation assistance up to $5,000
  • Permanent full-time role (35-hour week with an RDO every 3 weeks)
  • Direct access to Council's Director Community Services and senior leadership
  • Opportunity to build a strategy and a function from the ground up
  • Unique regional lifestyle in the New England High Country

Walcha Council, and the environment

Walcha Council is a small regional Council with a large geographic footprint and a strong sense of identity. It is an approachable, collaborative workplace actively transforming to modernise systems, strengthen capability and elevate how Council operates and presents itself.

Visitor Experience Manager employer: Walcha Council

Walcha Council is an excellent employer that prioritises community well-being and environmental stewardship. With a strong commitment to employee growth, you will enjoy a supportive work culture that values teamwork and offers opportunities for professional development. Located in a vibrant area, this role not only provides competitive pay and benefits but also allows you to make a meaningful impact on the local community through your work in maintaining beautiful public spaces.

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Contact Details:

Walcha Council Recruitment Team