At a Glance
- Tasks: Provide top-notch ICT support and advice while managing daily operations.
- Company: Join WA Country Health Service, the largest country health system in Australia.
- Benefits: Enjoy flexible working arrangements, professional development, and generous salary packaging.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real difference in healthcare by supporting vital ICT systems.
- Qualifications: Strong communication skills and experience in resolving complex ICT issues.
The predicted salary is between 49500 - 60500 $ per year.
Provides high level information technology and communications support and advice to clients. Coordinates day to day ICT support functions, including task assignment, incident escalation and resolution and queue management. Develops and maintains the clinical and business information systems to support the operations and strategic information needs of the organisation. This is a Permanent Full Time appointment.
The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.
Suitability Criteria
- Communicates clearly and respectfully with patients, staff and stakeholders with a focus on great customer service.
- Works effectively as part of a busy team to deliver safe and timely ICT services in person and remotely.
- Able to analyse and resolve complex ICT issues in a large corporate environment.
- Able to analyse and resolve ICT networking issues in a Microsoft network operating environment.
- Prepares documentation and client advice to a high standard suitable for management.
Employee Benefits
- 12% employer contributed superannuation into a fund of your choice.
- Access to generous salary packaging arrangements.
- Professional Development Opportunities and Study Leave/assistance.
- Flexible working arrangements.
- Flexible leave arrangements.
- Other professional and location based allowances.
Eligibility to Apply
To be eligible for appointment, applicants must have valid Australian work rights. This includes visa holders. Permanent appointments may be made to individuals who hold citizenship, permanent residency, or visas that enable ongoing employment in Australia.
Commitment to Diversity and Inclusion
WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities. WA Health supports flexible working practices within the context of a quality health service.
Senior ICT Field Support Officer in Esperance employer: WA Country Health Service
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