Service Desk Analyst – Remote in Sydney

Service Desk Analyst – Remote in Sydney

Sydney Full-Time 59310 - 72490 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide Level 1 support for MS/Windows technologies via phone, email, and face-to-face.
  • Company: W Solutions Co, a dynamic team in Lane Cove, Sydney.
  • Benefits: 5-day office setting with parking and opportunities for growth.
  • Other info: Join a supportive team focused on collaboration and accountability.
  • Why this job: Kickstart your IT career while helping others solve tech issues.
  • Qualifications: IT qualifications and 6–12 months of Level 1 support experience required.

The predicted salary is between 59310 - 72490 $ per year.

W Solutions Co is seeking a Service Desk Analyst to provide Level 1 support for MS/Windows technologies and environments in Lane Cove, Sydney.

The role covers hardware and software support via phone, email and face-to-face, in a team-focused, 5-day office setting with parking.

Ideal candidates will have IT qualifications and 6–12 months’ Level 1 support experience, with proficiency in Windows OS, O365, AD and Exchange, plus strong communication and accountability.

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Service Desk Analyst – Remote in Sydney employer: W Solutions Co

W Solutions is an excellent employer for those looking to kickstart their career in IT support. Located in North Ryde, Sydney, the company offers a supportive work culture with comprehensive training on products and systems, ensuring you feel confident in your role. With a focus on employee growth and a commitment to exceptional customer service, this contract position provides a valuable opportunity to gain hands-on experience in a global brand environment.

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Contact Details:

W Solutions Co Recruitment Team

We think you need these skills to ace Service Desk Analyst – Remote in Sydney

Level 1 Support
MS/Windows Technologies
Hardware Support
Software Support
Windows OS
O365
Active Directory (AD)