At a Glance
- Tasks: Assist customers with product enquiries and provide excellent service.
- Company: Vulcan, Australasia’s top metals distributor since 1995.
- Benefits: Empowering culture, growth opportunities, and a secure career with a generous salary.
- Other info: Enjoy a flat culture where everyone can make decisions and contribute.
- Why this job: Join a passionate team dedicated to supporting your success and making a positive impact.
- Qualifications: Customer service experience preferred; strong willingness to learn is essential.
The predicted salary is between 54000 - 66000 $ per year.
Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor.
Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.
About The Role
Join our Vulcan Aluminium site as a Trade Counter Assistant.
Standard hours: 8am - 4pm however, some flexibility might be offered.
A willingness to learn and strong customer focus are key to success in this role.
We offer support and opportunity to upskill!
- What You Will Be Responsible For
- Assisting walk-in customers with a range of product enquiries
- Processing general phone and face to face sales enquiries
- Preparing sales quotes and orders
- Providing suitable solutions to our existing and potential customers
- Delivering excellent customer service and support through the sales process
Requirements
- Previous customer service and sales experience (preferred but not essential)
- Ability to work independently and part of the team
- Attention to detail
- Intermediate computer skills
Please note, as health & safety is important to us, you will be asked to complete a pre-employment drug screen if you are to be successfu
Benefits
- Unique non-hierarchical, flat culture where everyone is empowered to make their own decisions.
- We are passionate about our people and supporting them to reach their full potential.
With \opportunities for growth, we’re dedicated to investing in our people and supporting their success.
- Dedicated to a better tomorrow. We’re actively working to minimise negative impact and maximise positive impact on our environment.
- Our belief is that being a diverse and inclusive workplace makes us better in every way.
- Secure future and solid career, along with a generous base salary.
Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role.
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Trade Counter Assistant in Sydney employer: Vulcan
Vulcan is an exceptional employer, offering a professional yet relaxed work culture that prioritises safety and service excellence. Located in Jandakot, our Afternoon Dispatch Leader role provides opportunities for autonomy and leadership within a diverse team, alongside benefits like a generous parental leave policy and access to an on-site gym. We are committed to employee growth and inclusivity, making Vulcan a rewarding place to build your career.
