At a Glance
- Tasks: Be the go-to person for customers, handling inquiries and processing orders.
- Company: Join Australasia's top metals distributor with a focus on growth and service.
- Benefits: Enjoy a relaxed culture, on-the-job training, and generous parental leave.
- Other info: Work Monday to Friday, 8.00am-4.30pm, with great career development opportunities.
- Why this job: Make an impact in a dynamic role while building strong customer relationships.
- Qualifications: Customer service experience is a plus; metal industry knowledge is advantageous.
The predicted salary is between 42750 - 52250 $ per year.
Since Vulcan was founded in 1995, we have become Australasia's highest performing metals distributor and processor.
Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.
About the role
In thisoffice-based internal sales role, you will be thefirst point of contact for customers, working closely with internal teams and external partners.
You'll be responsible forselling stainless and aluminium products.
What You'll Be Doing
- Responding to inbound enquiries via phone and email in a timely and professional manner
- Proactive customer outreach through outbound calling
- Processing customer orders and preparing accurate quotes
- Proactively following up with customers to ensure satisfaction and gather feedback
- Collaborating with the sales team to support business development and identify opportunities
- Building and maintaining strong customer relationships
- Assisting with stock management and inventory control
- Handling general administrative tasks as needed
- On-site Monday to Friday 8.00am-4.30pm
- Knowledge/ experience with in the Metal industry an advantage
- Previous customer service and sales experience (preferred but not essential)
- Ability to work independently and part of the team
- Attention to detail
- Intermediate computer skills
Please note that, as health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.
- On the job training
- Generous parental leave policy
- Employee Assistance Programme
- Professional but relaxed company culture
Internal Sales Consultant in Darwin employer: Vulcan
Vulcan is an exceptional employer, offering a professional yet relaxed work culture that prioritises safety and service excellence. Located in Jandakot, our Afternoon Dispatch Leader role provides opportunities for autonomy and leadership within a diverse team, alongside benefits like a generous parental leave policy and access to an on-site gym. We are committed to employee growth and inclusivity, making Vulcan a rewarding place to build your career.
