At a Glance
- Tasks: Lead a team to deliver unforgettable cultural tourism experiences at Mossman Gorge.
- Company: Voyages Indigenous Tourism Australia, celebrating Indigenous culture in stunning locations.
- Benefits: Competitive salary, resort discounts, and career development opportunities.
- Other info: Join a supportive workplace that values culture and community.
- Why this job: Make a meaningful impact by sharing Indigenous culture with visitors from around the world.
- Qualifications: Leadership experience in tourism and a passion for Indigenous storytelling.
The predicted salary is between 58500 - 71500 $ per year.
17h ago , from Voyages Indigenous Tourism Australia
Embraced by one of the world's most beautiful locations, the Mossman Gorge Cultural Centre is an enticing destination to introduce visitors to both the stunning natural beauty of the Daintree and the rich culture of the Kuku Yalanji people.
We are seeking an experienced and passionate
Tours Manager to lead our Touring Department and deliver exceptional cultural tourism experiences.
This is an exciting opportunity for a tourism leader who combines operational excellence, commercial acumen and a passion for Indigenous culture to drive business performance and create unforgettable guest experiences.
About the Role
Reporting to the Operations Manager, you will be responsible for the overall success of the Touring Department, leading a team of Tour Guides, Team Leaders and Coordinators while overseeing daily operations, product development, sales growth and guest satisfaction.
You'll play a key role in shaping the future of cultural tourism at Mossman Gorge Cultural Centre, developing authentic experiences that connect visitors with Indigenous culture while ensuring strong commercial outcomes and operational excellence.
Key Responsibilities
- Co-ordination of the daily touring activities with the assistance of the Tours Team Leaders
- Providing authentic quality cultural experiences to Mossman Gorge Cultural Centre’s (MGCC) guests
- Take responsibility for the development of new cultural touring products and experiences
- Take the lead for MGCC’s Cultural Reference Group
- In conjunction with the Sales Relations Officer, ensure all familiarisations and media requests are delivered
About You
To be successful in this role, you will bring
- Previous leadership experience within tourism, hospitality, visitor attractions or cultural experiences.
- A genuine passion for Indigenous tourism and cultural storytelling.
- Excellent communication and stakeholder management skills.
- Experience building partnerships and maintaining strong relationships with industry contacts and community stakeholders.
- Certificate IV in Tourism (Tour Guiding) or similar tourism qualification.
- Senior First A
id Certificate, or the ability to obtain one. - Current Blue Card.
- Knowledge of the local region, Indigenous culture and tourism industry is highly regarded.
What's in it for You?
In addition to working in one of Australia's most iconic and culturally significant destinations, you'll enjoy:
- Competitive salary and benefits
- Resort discounts at Accor Hotels and Ayers Rock Resort
- Career development opportunities across Voyages Indigenous Tourism Australia
- The opportunity to lead a unique Indigenous cultural tourism operation
- A supportive and values-driven workplace that celebrates culture, community and development
- The chance to make a meaningful contribution to preserving and sharing Indigenous culture with visitors from around the world
- A National Criminal History Check is a mandatory step in the recruitment process.
Please be aware that we do not provide accommodation.
#J-18808-Ljbffr
Tours Manager employer: Voyages Tourism Australia
Journey Beyond is an exceptional employer that offers a dynamic work environment where employees can thrive while contributing to Australia's leading experiential tourism business. With a strong focus on employee growth, the company provides generous benefits such as travel discounts, study assistance, and a flexible working environment, all while fostering a collaborative culture that values innovation and teamwork. Located in vibrant cities like Sydney and Adelaide, Journey Beyond not only connects guests to unforgettable experiences but also invests in the professional development of its staff, making it a rewarding place to build a career.
