Director of Uptime & Service Excellence in Brisbane

Director of Uptime & Service Excellence in Brisbane

Brisbane Full-Time 56250 - 68750 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead teams to enhance service performance and improve customer experience across Australia.
  • Company: Join Volvo Group Australia, a leader in the automotive industry.
  • Benefits: Attractive salary, career development opportunities, and a supportive work environment.
  • Other info: Opportunity to work with a renowned brand and drive meaningful change.
  • Why this job: Make a significant impact on service excellence and vehicle uptime in a dynamic industry.
  • Qualifications: Strong leadership skills and experience in service management or related fields.

The predicted salary is between 56250 - 68750 $ per year.

Volvo Group Australia is seeking a Director - Uptime & Service Excellence to strengthen relationships across our dealer network and drive service performance. You will shape strategies, governance and partnerships to improve vehicle uptime, customer experience and commercial outcomes across Australia and export markets.

Reporting to the VP Service Market, you will lead cross-functional teams, influence without direct control and translate strategic priorities into measurable results.

Director of Uptime & Service Excellence in Brisbane employer: Volvo Group

Volvo Group is an exceptional employer that fosters a collaborative and supportive team culture, offering employees the chance to work with some of the world's most recognised transport brands. With a strong focus on career development and global opportunities, employees can expect annual salary reviews, generous parental leave benefits, and health and wellbeing initiatives. Joining Volvo Group Australia means making a direct impact on customer success while being part of a mission-driven organisation committed to shaping sustainable transport solutions for the future.

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Contact Details:

Volvo Group Recruitment Team

We think you need these skills to ace Director of Uptime & Service Excellence in Brisbane

Relationship Management
Service Performance Improvement
Strategic Planning
Governance
Partnership Development
Cross-Functional Leadership
Influencing Skills