At a Glance
- Tasks: Manage customer returns, assess requests, and process information accurately.
- Company: Join a friendly team at a reputable organisation in Eagle Farm.
- Benefits: Earn $38.76 per hour + Super with long-term temp to perm opportunity.
- Other info: Full training provided; work Monday to Friday and enjoy your weekends!
- Why this job: Enjoy a varied role combining admin, customer service, and warehouse operations.
- Qualifications: Strong computer skills, attention to detail, and previous customer service experience.
The predicted salary is between 38.76 - 38.76 $ per hour.
Eagle Farm location – Monday to Friday, 8am–4pm
Long-term temp opportunity with view to permanent
Full-time hours – $38.76 per hour + Super
Our client is looking for a switched-on and organised person to join their busy team in a Parts Returns & Credits Officer role. This is a great opportunity for someone who enjoys administration and customer service but also has some experience working within a warehouse or parts environment.
Working as part of a friendly and supportive team, you will be responsible for managing customer requests to return parts, checking whether returns meet company guidelines and ensuring everything is processed accurately. This is a long-term temporary opportunity with a view to permanency, generally after approximately 12–18 months.
Your responsibilities will include:
- Managing customer enquiries and requests relating to returned parts
- Reviewing and assessing return requests against company guidelines
- Communicating with customers regarding approved and declined returns
- Liaising with internal teams and manufacturers regarding parts and returns
- Processing information accurately across various computer systems
- Physically inspecting returned parts to ensure they meet return requirements
- Assisting with basic warehouse duties associated with incoming and outgoing parts
To be successful in this role, you will need:
- Excellent computer skills and the ability to learn new systems quickly
- Strong attention to detail and good numerical skills
- Previous administration or customer service experience
- Some understanding of warehouse operations, stock or parts handling
- Confidence communicating with customers, including handling difficult conversations
- A positive attitude, good work ethic and willingness to learn
- The ability to work both independently and as part of a team
This is predominantly a desk-based position (approximately 80%) with the remaining time spent inspecting returned parts and assisting with associated warehouse activities. Must have forklift licence.
Benefits include:
- Great hourly rate – $38.76 per hour + Super!
- Long-term temporary opportunity with a view to permanency, generally after 12–18 months
- Monday to Friday hours – enjoy your weekends!
- Friendly, supportive team who genuinely enjoy working together
- Full training provided
- Varied role combining administration, customer service and warehouse operations
- Opportunity to work with a well-established and reputable organisation
Warehouse / Parts Returns & Credits Officer in Brisbane employer: Volare Recruitment
Volare Recruitment is an exceptional employer located in the vibrant Brisbane Bayside, offering a dynamic work culture that fosters creativity and collaboration. With a focus on employee growth, you will have the opportunity to lead exciting projects while enjoying a standard 38-hour work week and a competitive salary package. Join us to be part of a team that values innovation and provides a supportive environment for your professional development.
